Customer Testimonials

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DealerRater Dec 2, 2022

This is my go to dealership, not the closest but service advisor always pleasant and willing to get the job done!

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DealerRater Dec 2, 2022

They were not expecting me but got my vehicle in & out as expected. Very courteous & efficient. Thank you very much. Merry Christmas.

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DealerRater Nov 30, 2022

Service Coordinator Chase was outstanding to work with and communicated throughout the process which was refreshing.

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DealerRater Nov 30, 2022

Straight forward pricing, good guys to work with. Daryl is amazing and always does me right

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DealerRater Nov 29, 2022

Got by car in same day…repaired and returned same evening. Courteous and helpful staff.

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Cars Nov 28, 2022

Great customer service all the way around !!! No one was pushy, and our sales manager was patient and knowledgeable which makes a difference.

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DealerRater Nov 28, 2022

Service assistant Emily kept me informed of the status of my car and reported additional issues the technician found.

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DealerRater Nov 23, 2022

Would buy there again.Low key, no hard sale, easy to work with.Very amicable.

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DealerRater Nov 22, 2022

Excellent customer service! Always helpful and friendly. They keep their appointment times and send reminders so everything runs smoothly. The best place to take your vehicles if you need repairs or service!

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DealerRater Nov 22, 2022

Service was great our car is running good again. Everything seems to be going smooth.

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DealerRater Nov 20, 2022

Best in the business period. You want to get a new or used vehicle go to gullo ford they will treat you right

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Cars Nov 20, 2022

Really good experience overall. I bought a new truck and had some additions added on in the service department. Only negative was the coffee pot was empty.

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Cars Nov 20, 2022

Easy and pressure free . Salesman and finance manager did and great job .

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DealerRater Nov 18, 2022

This was my first time to Gullo Ford. I was very pleased with the svc dept and my Scv Rep, Dean. Professional and courteous.

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Cars Nov 17, 2022

Service was knowledgeable, efficient & exceeded my expectations❗️Friendly service personnel too. Will certainly return when my car needs service. BTW…showroom is beautifully decorated for the holidays❗️

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DealerRater Nov 15, 2022

Juan and Robert were provided me with excellent customer service, great experience. Great knowledge of what I needed done at the dealership.

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DealerRater Nov 9, 2022

I was mostly assisted by Kendal and Cory, who provided all the information needed to get my car repaired. They were very friendly and patient to answer all my questions. The final repair went very well and my Escape looked like a shinny new penny…I am very pleased. We have always had a good experience Gullo for over 25 years and would highly recommend them.

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DealerRater Nov 8, 2022

Excellent customer service. Got me in when I had a conflict. Do great work. Thanks.

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DealerRater Nov 7, 2022

Chase took excellent care of my wife’s new Explorer St . Very attentive to us . Wouldn’t consider any place else!

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DealerRater Nov 6, 2022

Excellent service. Done on time & professional. Will use them for all my service & maintenance needs. Have always been very helpful.

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DealerRater Nov 4, 2022

The service that I received was excellent!!! Mechell the assistant service manager was very cordial and most informative!!! I couldn’t have asked for better treatment!!! I’ve always had this type of treatment a Gullo!!!

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Cars Nov 3, 2022

Waseem,Rick and Willie always take good care of me. Very polite and professional. Great follow through. Kept me up to date on my appointment. Service was AWESOME as always. Thanks to Team Gullo!! GREAT JOB!!

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DealerRater Nov 3, 2022

Very good and Expedia the service! Always treated professionally. Communication of existing issues was great!

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DealerRater Nov 3, 2022

Gullo has always stepped up to help us with our vehicles issues, our service writer David is always committed to getting our problems on our vehicles fixed in a timely manner!!!

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DealerRater Nov 3, 2022

Gullo Ford service department under willie’s supervision is extremely professional and dedicated to ensuring customer satisfaction. Willie took a personal interest in evaluating my trucks damage and instructing the corrective action.

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DealerRater Nov 2, 2022

Jeff (GM) Willie Sanford and Kyle went above and beyond to make a very bad situation tolerable…

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DealerRater Nov 2, 2022

Our service person, Mechell, was very helpful and professional. She took care of the situation. Service repair was fast and efficient. This is why we to Gullo.

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DealerRater Nov 1, 2022

The service manager and his whole team were outstanding!!They took great care of my vehicle, I highly recommend them!

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Cars Oct 27, 2022

Great family run business and taking care of the local community. The Gullo family also ensures their establishments are run professionally and with courtesy to their customers. Was in there today for a battery change on my F250, pulled in with no appointment as I didn’t expect it to fail. Armando got me in and out quickly, treated me with respect as usual and keep me in the loop along the way.

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DealerRater Oct 25, 2022

I was able to secure an appointment for a repair quickly. My Service Advisor was extremely professional and courteous. He kept me informed of the progress and the options and costs for the repair of my '14 Raptor. The repair was completed earlier than estimated.

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Cars Oct 23, 2022

We prr-shopped the saterday before we made our purchase. Shawn was very informative and made sure we knew what to expect from the financial department. The entire process was easy and memorable and I got more for my daughters trade vs what I thought we would.

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DealerRater Oct 22, 2022

Great staff good experience l got the interest rate at time of order and they kept me informed on where my order was

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DealerRater Oct 21, 2022

I am well taken care of when I am there, that’s why I go back.😉

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DealerRater Oct 19, 2022

This dealership is all about customer service and making any deal work for the customer. I can tell you that I have purchased multiple vehicles from this team and will continue.

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DealerRater Oct 19, 2022

Always fix car right the first time and are quick and polite! Very knowledgeable people!

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DealerRater Oct 19, 2022

Great service, excellent staff, friendly people, wonderful service shop and they get you in and out quick!

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DealerRater Oct 19, 2022

Always good service and courteous staff. I always use Gullo Ford for all my service needs.

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Cars Oct 18, 2022

This dealership team has been taking care of my family’s needs for a long time with several autos in the family. Great job! Keep it up!

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DealerRater Oct 17, 2022

Everyone is professional and kind. Service department is great! Love the Gullo's and their team!

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DealerRater Oct 17, 2022

It’s always a great experience at Gullo Ford. Gabriel is the best. I’ll be back

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Cars Oct 17, 2022

Chris Hawk and Joseph Fletcher made the buying process from start to finish a breeze!

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DealerRater Oct 15, 2022

Dean in Service is excellent. I had a stuck open sunroof on my Raptor and he was able to squeeze me in quickly to get it repaired before the rain arrived. I've visited many Ford Dealership Service Centers and yours is top notch with professional advisors and people who truly care about their customers. Thank you!!

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DealerRater Oct 13, 2022

Gullo Ford has a great staff and quality cars! Very honest and fair priced. Will come back again in 100K miles!

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DealerRater Oct 12, 2022

Car repaired correctly did have to return next day for additional repairs good second time around

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DealerRater Oct 11, 2022

Service was timely scheduled and professionally performed. Would highly recommend Gullo Ford Service Department to everyone. David in the service dept is the best.

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DealerRater Oct 11, 2022

Great service today Gabriel’s attention was good he is very helpful and attentive good adviser

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DealerRater Oct 10, 2022

I have always had good service at Gullo Ford. Both in service and vehicle purchase.

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Cars Oct 7, 2022

Professional and friendly staff. Treat their customers like we are family. Dean Wachner Service Manager is my go to guy. He is top notch just like the rest of their Gullo Ford dealership team.

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DealerRater Oct 6, 2022

Staff is professional and courteous. They are knowledgeable and proficient in servicing your vehicles and care.

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DealerRater Oct 5, 2022

Excellent sales person in Mary Chan. Very informative and a pleasure to work with. The vehicle was delivered extremely clean as well.

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DealerRater Oct 4, 2022

Great customer service and the salesman are willing to help in anyway if you question about the vehicle you have interest in.

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DealerRater Oct 4, 2022

Service was friendly and quick 2nd time they have done maintenance for me. Same both times

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DealerRater Oct 4, 2022

Good communication concerning computer outage before I drove to the dealership. Timely service, work was completed in an efficient time frame.

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DealerRater Oct 4, 2022

Service tech got me in as promised and kept me up to speed on status of vehicle and when it would be ready. All done same day.

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Cars Oct 1, 2022

Gullo Ford and Steve Bransburg were a pleasure to work with! They handled my factory order, purchase and out-of-state delivery flawlessly! I am more than 1,400 miles away and saved thousands of dollars by purchasing from Gullo Ford vs in my local market. They arranged to have my vehicle delivered locally and also handled my out-of-state titling and registration. Highly recommend!!!

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Cars Oct 1, 2022

Ben was a great help and worked to get us a good deal. We received a fair trade in for our Ford Mustang ( which we also purchased from Gullo). We love our new Ford Explorer and never feel pressured or ripped off at this dealership.

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DealerRater Oct 1, 2022

Gullo Ford and Steve Bransburg were a pleasure to work with! They handled my factory order, purchase and out-of-state delivery flawlessly! I am more than 1,400 miles away and saved thousands of dollars by purchasing from Gullo Ford vs in my local market. They arranged to have my vehicle delivered locally and also handled my out-of-state titling and registration. Highly recommend!!!

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DealerRater Sep 29, 2022

I went in to have some trim work repaired on the interior of my car. While there, they determined I had a recall outstanding. They fixed both and got my car back to me the following day. I had talked to another dealership and they told me that they would hold my car while the parts were ordered and expect one to two weeks. The service coordinator, Misty, kept me informed and was a pleasure to work with. I will be back for my future service needs!

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DealerRater Sep 29, 2022

Other dealers wanted to keep my truck for a couple days. Not the case with Gullo. In and out in half a day. That's great service! Dean was great to deal with.

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DealerRater Sep 29, 2022

staff was courteous and prompt taking my vehicle to service. Mechanic paid attention and advised it was time for air filter. Have always had great service at Gullo Ford and highly recommend

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Cars Sep 28, 2022

David W in service exceeded my expectations. He gave good advice and had my F-150 in and out the same day for a major intake manifold repair, belt change and tune up. Thanks!

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DealerRater Sep 27, 2022

The experience at Gullo was seamless, no pressure, and not time consuming. Everyone was very helpful and friendly.

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DealerRater Sep 27, 2022

Brought my truck in for a warranty repair and did not have an appointment. Amanda in service was great to work with; she promptly scheduled my vehicle for service and it was repaired the same day…great customer-focused attitude ! Kudos and keep up the great work !

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Cars Sep 24, 2022

Working with Chase in QuickLane and Juan in service has been an awesome experience over the years. Every one of the employees here treat their customers with care and respect. I’ve been a customer for about 20 years as a result

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DealerRater Sep 18, 2022

The efficiency exceeded my expectations! My service was half the time I was told to expect.

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Cars Sep 18, 2022

Steve Branburg is awesome. Knowledgeable. Personable. Responsive. Cannot say enough good things! He sold us our Escape 3 years ago and I am so glad I contacted him again when looking for a different kind of vehicle. Gullo Ford is a great dealership. I did all my servicing of the Escape there after I bought it. I appreciate their great service.

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DealerRater Sep 18, 2022

Great service and Chase was great for keeping me informed of all my service.. I definitely will refer service at Gullo to all my friends.

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DealerRater Sep 13, 2022

Gabriel did a great job of getting me taken care of quickly. Great service from Gullo, as always.

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DealerRater Sep 12, 2022

Very satisfied with the service I have received every time I take the car all employees were very nice and friendly

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DealerRater Sep 9, 2022

GREAT SERVICE DEPT!! EFFICIENT & RESPONSIVE!! ESPECIALLY SERVICE REP JUAN JIMENEZ!! ALSO SERVICE MGR WILLIS (WILL ) THANK YOU GUYS MUCH!! OTIS BRIDGES

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DealerRater Sep 9, 2022

They have a terrific sales staff at Gullo. No place I’d rather shop automobiles. Martin Madrid has been my go to guy for years. Great sales, service, parts, and body shop.

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Cars Sep 8, 2022

Very professional and and took the time to explain the process these days. Will definitely refer to a friend. A nice day to buy a truck

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DealerRater Sep 8, 2022

Very efficient and timely. Service managers keep you informed on progress of your vehicle. Nice atmosphere.

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Cars Sep 4, 2022

I had the best car buying experience with Gullo Ford in Conroe. Lilly and Jeff had great customer service. I explained everything I wanted as far as car and payments and they both took great care of me.

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DealerRater Sep 3, 2022

Gullo is top notch in service performance and family friendly-it is definitely a place that you can trust !!!

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DealerRater Aug 31, 2022

Service is professional and they are great to work with. I use Josh Pham in their service department.

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Cars Aug 31, 2022

I experienced an excellent customer service, The agent Froy Romero is an expert in sales and customer service. I highly recommend Gullo Ford dealership and the sales person.

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DealerRater Aug 30, 2022

Easy to schedule an appointment. Very knowledgeable mechanics. Extremely polite. I will be back if I need to get something done. Keep up the good work.

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DealerRater Aug 30, 2022

Service writer Josh is great. Porters , cashier everything about experience was fast efficient, courteous. Highly recommend

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DealerRater Aug 29, 2022

A GREAT EXPERIENCE!! TOP QUALITY SALES STAFF!! TOP QUALITY DEALERSHIP IN EVERY WAY!! FROM SERVICE DEPT TO FINANCE!! CANNOT SAY ENOUGH ABOUT MY SALESMAN! (STEVE BRANSBURG) VERY PROFESSIONAL, VERY KNOWLEDGEABLE OF PRODUCT AND SERVICES VERY HONEST!!! AS FAR AS I AM CONCERNED? “THE BEST FORD DEALERSHIP IN TEXAS!!” FOR THERE HONESTY & INTEGRITY AND THERE COMMITMENT TO THERE CUSTOMERS!!! “I WILL BE A LIFETIME CUSTOMER!!!”

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Cars Aug 26, 2022

Amanda in service was amazing, communication was excellent, she was super nice, my car was fixed quickly and she was so helpful and professional! Would definitely work with her again and would recommend her highly!!

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DealerRater Aug 26, 2022

Amanda in service was amazing, communication was excellent, she was super nice, my car was fixed quickly and she was so helpful and professional! Would definitely work with her again and would recommend her highly!!

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DealerRater Aug 25, 2022

Excellent and satisfied. Kept me informed and the car is running great. Friendly faces helpful

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Cars Aug 25, 2022

Gullo Ford has been the best dealership for me the past 6 years. My first was a Mazda, then 2 Fords. Gullo cares enough about their customer's not to charge a marketing surcharge adjustment like other dealers. Gullo cares and they're service after the sale has been too notch for me too.

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Cars Aug 25, 2022

Aaron did a great job of follow up and trying his best to put me in the truck I needed while keeping the buying process easy and pain free.

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DealerRater Aug 23, 2022

They were friendly and professional in the service department. They answered my questions and made me feel like a valued customer. I will definitely go back again.

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DealerRater Aug 23, 2022

Your service guy Den is an outstanding employee. Every time I take my car there he greets me with the utmost respect. I make sure I tell him every time I'm there. I'm in Spring and bring my car there because of him.

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DealerRater Aug 21, 2022

Awesome sales team with integrity! Shawn Breland was very knowledgeable and helpful. He kept us informed about the truck we wanted to purchase as we were coming from 140 miles away.

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DealerRater Aug 17, 2022

David was very helpful and I was in and out in no time I would recommend Gullo to anyone looking for Ford service

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DealerRater Aug 17, 2022

I was impressed with the entire process. Everyone was very courteous and helpful. No one tried to sugarcoat how long the process may take. Honesty and professionalism was on display by your service team. Thanks for your help.

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Cars Aug 17, 2022

I messed up on my appointment time, but the service personnel were very willing to work with me and get my vehicle in for an oil change, tire rotation and fix a recall in a very short period of time. I really appreciate the courtesy and perfessionalism. I really felt bad about my screw up on the appointment, but they were very kind and helpful to make me feel better about the situation.

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DealerRater Aug 17, 2022

You were excellent in covering the whole situation quickly and smoothly! Thank You for your attentiveness in finding a way to accomplish the task.

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DealerRater Aug 14, 2022

Our salesman Karl was fantastic. We also got to meet Mr. Gullo himself (amazing man). It was the best car buying experience we have ever had!

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DealerRater Aug 14, 2022

Service on my vehicle was completed quickly. I was very satisfied with my experience this time.

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Cars Aug 14, 2022

I have been buying from Gullo since they bought Max Mahaffey. Bought from Max Mahaffey. Same salesperson all this time. My wife was a GM buyer until I got her to drive a F150. She has now become a Expedition owner. She has now owned 6 or 7 and also owned several others all from our friends at Gullo. Both of us own 2 Fords. I have a F150 and F350 along with a 2000 F350.She has a 2022 Expedition and 2018 Edge. Wouldn't think of going anywhere else. Gary Moore is our favorite salesperson.

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DealerRater Aug 12, 2022

Great service, even quicker that quoted at first. Always feel like I'm important as a customer. Thank you!

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DealerRater Aug 11, 2022

I love this dealership! They have super service! Will go back when time for new vehicle!

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DealerRater Aug 11, 2022

Everyone that I have talked to or worked with has been very courteous and knowledgeable about their products and services. They have certainly impressed me.

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DealerRater Aug 10, 2022

I had a tail light that was not working properly on my Ford F150 pick up. Even though I didn’t have an appointment the service manager was able to have a check out for me since I had just gotten a ticket from the police the night before. They discovered what the problem was and sent me on my way within an hour. Excellent service, very courteous and friendly people in the service department at Gullo Ford.

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DealerRater Aug 8, 2022

Dealer employees and management service people are very helpful when coming for a oil service.

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