Customer Testimonials
Armondo (scheduling) & Destiny (cashier) went above & beyond & were patient & very professional. Will definitely be taking my Ford truck here in the future.
In at 7:00 out at 11:00. Excellent service and quick turnaround Amanda was extremely helpful
Most comprehensive salesman ever, Omar was very efficient and didn't try to sell me something I didn't want. I am a first time Ford owner. I have had Chevy, RAM, Jeep, nothing comes close to my F150 for the comfort in it's ride.
The service crew of Misty, Robbie & Mechelle provided exceptional customer service. Vehicle was charged, cleaned, and and connected to Ford Pass.
Customer service and management are always courteous and knowledgeable. I always take my car to you guys. Thank you.
First visit to the dealership, everyone wanted to make sure I was satisfied. My vehicle was serviced quickly and I was on my way. Will definitely return to Gullo Ford when my truck needs service.
Enjoyed purchasing a car. Process was easy and quick. Would do it again in the future.
Attentive, courteous and professional staff. Made buying a new vehicle exciting and fun as it should be. Transaction took place e in a timely fashion and I left knowing I'd be cared for even after the sale.
Great service for my vehicles. Nice people. Less time waiting. They have the parts to fix any problem. Armando in service takes care of everything. He is the best.
This dealership service department is really really great. They have an excellent service team. They have open appointments and quick appointments most times next day. They really care about you and your vehicle. They keep you updated just awesome all around.
The service was fast and efficient and checking in and out was quick. They always do an amazing job with my f250 and I brought in my new f150 for the first time and will definitely continue to come to Gullo Ford.
I was very impressed with the Gullo Ford Management . It was a very happy and stress free car buying experience I’ve ever had !! My fiancé purchased a new vw recently and I was impressed with Gullo Ford. I was in the market to trade in my car and decided I’d use Gullo Ford due to the excellent service he received.
This is the second vehicle I have purchased from Gullo Ford. Both times they have been great to work with. I drive a long way to get to their dealership because its worth it. Shawn Breland is knowledgeable, helpful, and a huge asset to the company. I would say promote him to something, but then I would lose him as a sales rep. 5 stars
I have purchased 7 vehicles from Gullo Ford over the years and they are always excellent to work with. Service and aftermarket have also been great. I can't imagine dealing with someone else.
Maddie did a great job. Knowledgeable, friendly and efficient.
Jo, was a very polite and courtes sales person. The service was great, as we always come back to Gullo Ford. Thank you for all of your employees as it makes itreal easy to purchase a new vehicle. Patrick 2022 Ford Transit
Very helpful and professional throughout the entire process. Karl was very diligent in getting the FORD app set up and getting my truck set up.
Froy, Cesar, and Pedro were great to work with and the entire process was very smooth!
Pedro and his staff were excellent to work with in the ordering process of my Bronco. While Ford itself has had many issues, the Team at Gullo were very communicative and understanding throughout the process.
Always have a great experience with Gullo Ford. Friendly staff and prompt and efficient service.
Service at Gullo Ford is alway quick and pleasant. Thank for making it easy. I’ll be back
Nice, friendly and got 2 out of 3 things done. My state inspection failed due to some resets done on the transmission, I have to wait 50 miles before trying it again. Overall everything was great!!
I bought the car after test driving. No problems. I drove the car home and waited to drive it again until I printed my insurance. The morning after. As soon as I turned the key on there was a clicking sound coming from the dash board. Has done it now 3 times. Every time I go to start the car. I understand I bought it as is. However, seems fishy to me. Thanks.
Purchased new F150. They were fair and exceeded expectations throughout the process. Professional but was not traditional high pressure sales?no games. Will be back in future
We needed repairs, this was expensive but I feel that I received good service. I will continue to use Gullo for repairs. Thanks again for your service.
Started off not good. Gentleman came up to me immediately which was good, gave him my name, appointment, and tech name, he proceeded inside and came out 10 minutes later. My tech wasn’t there but someone will be coming out to help me shortly, no one came out and I never saw the gentleman again. Once I decided to go inside myself the service was fast and thorough. They kept me in the loop the entire time and there were no surprises. They made sure I was well informed, I was taken care of, had had no concerns at the ...
Great team of professionals, The Gullo team was knowledgeable, helpful, and timely. Overall, I had a great experience! Thank you Gullo Ford!
Took my 2021 Ford F -150 in for 20,000 miles service and they did an awesome job ! Gabriel the service writer kept me updated on everything they were doing during the time I was there. Everyone I came in contact with was great ! Highly recommend there Service Department !!
Made an appointment to have my oil changed in my 2013 Ford F250. My Service Advisor, Armando, is great! he always keeps me informed on the progress of work being conducted. What a nice guy! I always look forward to having Armando as my Advisor. Quality service is pretty routine at Gullo Ford.
Great staff! Respectful of your time. Very team oriented approach when dealing with customers. Ben and Michael were exceptional!
Karl Alfred from sales team was fantastic! This gentleman followed up numerous times to help answer all my questions and provide updates! And Silvano from the finance department was great as well. Thanks team!
David Wachner was my service rep. He did an excellent job and is the main reason I deal with Gullo.
I broke down on interstate 45 and called Gullo Ford for assistance. They gave me tow truck info and scheduled repairs.
This team is always taking care of my truck…wouldn’t go anywhere else! Thank you Gullo team.
I’ve been in the car business for over forty years and their inedible service to their customers is top notch.
Honest employees and great customer service. Thank you!!! I am a customer for life. Sales and service same great experience.
I appreciate how courteous and promt my service was after waiting so long for parts to come in. Thank you Armando
The staff was friendly and very accommodating answering my questions with no problem at all
Jeff Murray was great along with our salesperson Steve Bransburg. Multiple vehicle bought from Gullo by our family and friends. Keep up the great customer service and appreciate all the charitable work the Gullo's do for those less fortunate. Thank you T Mock
Service department have it on point! Never have waited more than 1 hour for an oil change!
Great service my service advisor contacted me just about every day a few times to keep me in the look everything seems tone going good with the repair so I’m very happy. It went very smooth considering the way the world is going rite causing a shortage or delay on ordering parts. I am completely satisfied with my service from Gullo Ford…
Shawn, Gullo Sales Rep, and Jeff, the Gullo finance guy, are great to work with. No pressure at all. Felt I was talking with friends.
I was in and out before I could think twice. Efficient, caring, and professional dealership!
Friendly staff and great fast service. They are great in staying in consist communication with their customers about the process of their vehicle
I really appreciate all the assistance throughout the ordering process. Taking delivery of the truck was a fast and smooth process.
Fantastic dealership with very knowledgeable people who timely respond to my needs both in the sales end and service end
Gary Moore has always been my go to on vehicle purchases, over the years we have purchased 8 vehicles and every experience has been great.
Looking for a new Expedition this is the place!! The salesman was extremely helpful in pointing out all the bells and whistles on the new model. He also took time to answer any questions I had. My trade in was handled very smoothly as well.
Always the best buying experience with the best prices and greatest customer service. Gary Moore is the best salesman in the world
They had very helpful service and very fast for a service truck. They were very friendly as well.
All of the employees were professional and did a great job. A dealership to have work done on your vehicle.
Juan Villarreal (sales) was really helpful and so was Joseph in the business office explaining everything.
Great place to hang out while waiting on your vehicle. Very nice place. Enjoyed the morning.
Exactly what I was looking for and great service. Thx
Gulli Ford came highly recommended and I can see why. They asked me some questions, showed me some vehicles and did not pressure us to buy.
My wife bought an SUV from Gullo Ford three years ago and has been very happy with the sale and the service ever since. So when I wanted a Bronco Sport Badlands, I started looking at Gullo as well. They had exactly what I wanted on order, and made the sales process incredibly easy. I even got it a week earlier than expected. Top it off with a great price on my trade in. It was a pleasure doing business with Adam, Jeff and the team of professionals at Gullo Ford.
Service, time, and communication was excellent. Great staff, all work done in a timely manner
Gullo Ford in Conroe has a great professional team! Thank you for my new Ford Expedition and an easy process!
Gullo Ford’s service department is very competent and a pleasure to work with. Their customer approach is Straight forward and it was a pleasure to deal with them.
Professional and caring experience. These people wanted to make sure our truck was not only fixed but running very well!
Brought my car in for repairs, the same issue I had two years prior. They fixed it, again.
EXCELLENT JOB! GABE DID A FANTASTIC JOB FROM START TO FINISH, I WAS VERY PLEASED.
Excellent customer service and friendly helpful people all around. They kept me in the loop the whole process and explained any issues found and how they would affect my car, if they were urgent or even services in future mikes that I could do to help maintain my car. I highly recommend Gullo Ford.
Appointment was kept as made. Part was ready as promised. This service was for a Mach E and I was happy they have a knowledge EV technician.
Professional, friendly and respectful. Not only did we get the best vehicle for the best price but we were treated like human beings and not dollar signs! Everyone from sales to finance all were polite, respectful and honest. Great place to buy a car!
1,Very clean place. 2, fair pricing 3, Karl Alfeld is the sales person who should be recognized for his exceptional service to us, he went above and beyond the call of duty to accommodate this purchase . I am highly impressed by his overall attitude , thank My creator for having him as our sales person.
Very warm and welcoming. Salesmen were attentive and listened to what I was looking for.
Friendly staff and service was completed quick and efficiently. Will buy my next vehicle at Gullo.
This is my go to dealership, not the closest but service advisor always pleasant and willing to get the job done!
They were not expecting me but got my vehicle in & out as expected. Very courteous & efficient. Thank you very much. Merry Christmas.
Service Coordinator Chase was outstanding to work with and communicated throughout the process which was refreshing.
Straight forward pricing, good guys to work with. Daryl is amazing and always does me right
Got by car in same day…repaired and returned same evening. Courteous and helpful staff.
Great customer service all the way around !!! No one was pushy, and our sales manager was patient and knowledgeable which makes a difference.
Service assistant Emily kept me informed of the status of my car and reported additional issues the technician found.
Would buy there again.Low key, no hard sale, easy to work with.Very amicable.
Excellent customer service! Always helpful and friendly. They keep their appointment times and send reminders so everything runs smoothly. The best place to take your vehicles if you need repairs or service!
Service was great our car is running good again. Everything seems to be going smooth.
Best in the business period. You want to get a new or used vehicle go to gullo ford they will treat you right
Really good experience overall. I bought a new truck and had some additions added on in the service department. Only negative was the coffee pot was empty.
Easy and pressure free . Salesman and finance manager did and great job .
This was my first time to Gullo Ford. I was very pleased with the svc dept and my Scv Rep, Dean. Professional and courteous.
Service was knowledgeable, efficient & exceeded my expectations❗️Friendly service personnel too. Will certainly return when my car needs service. BTW…showroom is beautifully decorated for the holidays❗️
Juan and Robert were provided me with excellent customer service, great experience. Great knowledge of what I needed done at the dealership.
I was mostly assisted by Kendal and Cory, who provided all the information needed to get my car repaired. They were very friendly and patient to answer all my questions. The final repair went very well and my Escape looked like a shinny new penny…I am very pleased. We have always had a good experience Gullo for over 25 years and would highly recommend them.
Excellent customer service. Got me in when I had a conflict. Do great work. Thanks.
Chase took excellent care of my wife’s new Explorer St . Very attentive to us . Wouldn’t consider any place else!
Excellent service. Done on time & professional. Will use them for all my service & maintenance needs. Have always been very helpful.
The service that I received was excellent!!! Mechell the assistant service manager was very cordial and most informative!!! I couldn’t have asked for better treatment!!! I’ve always had this type of treatment a Gullo!!!
Waseem,Rick and Willie always take good care of me. Very polite and professional. Great follow through. Kept me up to date on my appointment. Service was AWESOME as always. Thanks to Team Gullo!! GREAT JOB!!
Very good and Expedia the service! Always treated professionally. Communication of existing issues was great!
Gullo has always stepped up to help us with our vehicles issues, our service writer David is always committed to getting our problems on our vehicles fixed in a timely manner!!!
Gullo Ford service department under willie’s supervision is extremely professional and dedicated to ensuring customer satisfaction. Willie took a personal interest in evaluating my trucks damage and instructing the corrective action.
Jeff (GM) Willie Sanford and Kyle went above and beyond to make a very bad situation tolerable…
Our service person, Mechell, was very helpful and professional. She took care of the situation. Service repair was fast and efficient. This is why we to Gullo.
The service manager and his whole team were outstanding!!They took great care of my vehicle, I highly recommend them!
Great family run business and taking care of the local community. The Gullo family also ensures their establishments are run professionally and with courtesy to their customers. Was in there today for a battery change on my F250, pulled in with no appointment as I didn’t expect it to fail. Armando got me in and out quickly, treated me with respect as usual and keep me in the loop along the way.
I was able to secure an appointment for a repair quickly. My Service Advisor was extremely professional and courteous. He kept me informed of the progress and the options and costs for the repair of my '14 Raptor. The repair was completed earlier than estimated.
We prr-shopped the saterday before we made our purchase. Shawn was very informative and made sure we knew what to expect from the financial department. The entire process was easy and memorable and I got more for my daughters trade vs what I thought we would.
Great staff good experience l got the interest rate at time of order and they kept me informed on where my order was