Customer Testimonials
This is my go to dealership, not the closest but service advisor always pleasant and willing to get the job done!
They were not expecting me but got my vehicle in & out as expected. Very courteous & efficient. Thank you very much. Merry Christmas.
Service Coordinator Chase was outstanding to work with and communicated throughout the process which was refreshing.
Straight forward pricing, good guys to work with. Daryl is amazing and always does me right
Got by car in same day…repaired and returned same evening. Courteous and helpful staff.
Great customer service all the way around !!! No one was pushy, and our sales manager was patient and knowledgeable which makes a difference.
Service assistant Emily kept me informed of the status of my car and reported additional issues the technician found.
Would buy there again.Low key, no hard sale, easy to work with.Very amicable.
Excellent customer service! Always helpful and friendly. They keep their appointment times and send reminders so everything runs smoothly. The best place to take your vehicles if you need repairs or service!
Service was great our car is running good again. Everything seems to be going smooth.
Best in the business period. You want to get a new or used vehicle go to gullo ford they will treat you right
Really good experience overall. I bought a new truck and had some additions added on in the service department. Only negative was the coffee pot was empty.
Easy and pressure free . Salesman and finance manager did and great job .
This was my first time to Gullo Ford. I was very pleased with the svc dept and my Scv Rep, Dean. Professional and courteous.
Service was knowledgeable, efficient & exceeded my expectations❗️Friendly service personnel too. Will certainly return when my car needs service. BTW…showroom is beautifully decorated for the holidays❗️
Juan and Robert were provided me with excellent customer service, great experience. Great knowledge of what I needed done at the dealership.
I was mostly assisted by Kendal and Cory, who provided all the information needed to get my car repaired. They were very friendly and patient to answer all my questions. The final repair went very well and my Escape looked like a shinny new penny…I am very pleased. We have always had a good experience Gullo for over 25 years and would highly recommend them.
Excellent customer service. Got me in when I had a conflict. Do great work. Thanks.
Chase took excellent care of my wife’s new Explorer St . Very attentive to us . Wouldn’t consider any place else!
Excellent service. Done on time & professional. Will use them for all my service & maintenance needs. Have always been very helpful.
The service that I received was excellent!!! Mechell the assistant service manager was very cordial and most informative!!! I couldn’t have asked for better treatment!!! I’ve always had this type of treatment a Gullo!!!
Waseem,Rick and Willie always take good care of me. Very polite and professional. Great follow through. Kept me up to date on my appointment. Service was AWESOME as always. Thanks to Team Gullo!! GREAT JOB!!
Very good and Expedia the service! Always treated professionally. Communication of existing issues was great!
Gullo has always stepped up to help us with our vehicles issues, our service writer David is always committed to getting our problems on our vehicles fixed in a timely manner!!!
Gullo Ford service department under willie’s supervision is extremely professional and dedicated to ensuring customer satisfaction. Willie took a personal interest in evaluating my trucks damage and instructing the corrective action.
Jeff (GM) Willie Sanford and Kyle went above and beyond to make a very bad situation tolerable…
Our service person, Mechell, was very helpful and professional. She took care of the situation. Service repair was fast and efficient. This is why we to Gullo.
The service manager and his whole team were outstanding!!They took great care of my vehicle, I highly recommend them!
Great family run business and taking care of the local community. The Gullo family also ensures their establishments are run professionally and with courtesy to their customers. Was in there today for a battery change on my F250, pulled in with no appointment as I didn’t expect it to fail. Armando got me in and out quickly, treated me with respect as usual and keep me in the loop along the way.
I was able to secure an appointment for a repair quickly. My Service Advisor was extremely professional and courteous. He kept me informed of the progress and the options and costs for the repair of my '14 Raptor. The repair was completed earlier than estimated.
We prr-shopped the saterday before we made our purchase. Shawn was very informative and made sure we knew what to expect from the financial department. The entire process was easy and memorable and I got more for my daughters trade vs what I thought we would.
Great staff good experience l got the interest rate at time of order and they kept me informed on where my order was
I am well taken care of when I am there, that’s why I go back.😉
This dealership is all about customer service and making any deal work for the customer. I can tell you that I have purchased multiple vehicles from this team and will continue.
Always fix car right the first time and are quick and polite! Very knowledgeable people!
Great service, excellent staff, friendly people, wonderful service shop and they get you in and out quick!
Always good service and courteous staff. I always use Gullo Ford for all my service needs.
This dealership team has been taking care of my family’s needs for a long time with several autos in the family. Great job! Keep it up!
Everyone is professional and kind. Service department is great! Love the Gullo's and their team!
It’s always a great experience at Gullo Ford. Gabriel is the best. I’ll be back
Chris Hawk and Joseph Fletcher made the buying process from start to finish a breeze!
Dean in Service is excellent. I had a stuck open sunroof on my Raptor and he was able to squeeze me in quickly to get it repaired before the rain arrived. I've visited many Ford Dealership Service Centers and yours is top notch with professional advisors and people who truly care about their customers. Thank you!!
Gullo Ford has a great staff and quality cars! Very honest and fair priced. Will come back again in 100K miles!
Car repaired correctly did have to return next day for additional repairs good second time around
Service was timely scheduled and professionally performed. Would highly recommend Gullo Ford Service Department to everyone. David in the service dept is the best.
Great service today Gabriel’s attention was good he is very helpful and attentive good adviser
I have always had good service at Gullo Ford. Both in service and vehicle purchase.
Professional and friendly staff. Treat their customers like we are family. Dean Wachner Service Manager is my go to guy. He is top notch just like the rest of their Gullo Ford dealership team.
Staff is professional and courteous. They are knowledgeable and proficient in servicing your vehicles and care.
Excellent sales person in Mary Chan. Very informative and a pleasure to work with. The vehicle was delivered extremely clean as well.
Great customer service and the salesman are willing to help in anyway if you question about the vehicle you have interest in.
Service was friendly and quick 2nd time they have done maintenance for me. Same both times
Good communication concerning computer outage before I drove to the dealership. Timely service, work was completed in an efficient time frame.
Service tech got me in as promised and kept me up to speed on status of vehicle and when it would be ready. All done same day.
Gullo Ford and Steve Bransburg were a pleasure to work with! They handled my factory order, purchase and out-of-state delivery flawlessly! I am more than 1,400 miles away and saved thousands of dollars by purchasing from Gullo Ford vs in my local market. They arranged to have my vehicle delivered locally and also handled my out-of-state titling and registration. Highly recommend!!!
Ben was a great help and worked to get us a good deal. We received a fair trade in for our Ford Mustang ( which we also purchased from Gullo). We love our new Ford Explorer and never feel pressured or ripped off at this dealership.
Gullo Ford and Steve Bransburg were a pleasure to work with! They handled my factory order, purchase and out-of-state delivery flawlessly! I am more than 1,400 miles away and saved thousands of dollars by purchasing from Gullo Ford vs in my local market. They arranged to have my vehicle delivered locally and also handled my out-of-state titling and registration. Highly recommend!!!
I went in to have some trim work repaired on the interior of my car. While there, they determined I had a recall outstanding. They fixed both and got my car back to me the following day. I had talked to another dealership and they told me that they would hold my car while the parts were ordered and expect one to two weeks. The service coordinator, Misty, kept me informed and was a pleasure to work with. I will be back for my future service needs!
Other dealers wanted to keep my truck for a couple days. Not the case with Gullo. In and out in half a day. That's great service! Dean was great to deal with.
staff was courteous and prompt taking my vehicle to service. Mechanic paid attention and advised it was time for air filter. Have always had great service at Gullo Ford and highly recommend
David W in service exceeded my expectations. He gave good advice and had my F-150 in and out the same day for a major intake manifold repair, belt change and tune up. Thanks!
The experience at Gullo was seamless, no pressure, and not time consuming. Everyone was very helpful and friendly.
Brought my truck in for a warranty repair and did not have an appointment. Amanda in service was great to work with; she promptly scheduled my vehicle for service and it was repaired the same day…great customer-focused attitude ! Kudos and keep up the great work !
Working with Chase in QuickLane and Juan in service has been an awesome experience over the years. Every one of the employees here treat their customers with care and respect. I’ve been a customer for about 20 years as a result
The efficiency exceeded my expectations! My service was half the time I was told to expect.
Steve Branburg is awesome. Knowledgeable. Personable. Responsive. Cannot say enough good things! He sold us our Escape 3 years ago and I am so glad I contacted him again when looking for a different kind of vehicle. Gullo Ford is a great dealership. I did all my servicing of the Escape there after I bought it. I appreciate their great service.
Great service and Chase was great for keeping me informed of all my service.. I definitely will refer service at Gullo to all my friends.
Gabriel did a great job of getting me taken care of quickly. Great service from Gullo, as always.
Very satisfied with the service I have received every time I take the car all employees were very nice and friendly
GREAT SERVICE DEPT!! EFFICIENT & RESPONSIVE!! ESPECIALLY SERVICE REP JUAN JIMENEZ!! ALSO SERVICE MGR WILLIS (WILL ) THANK YOU GUYS MUCH!! OTIS BRIDGES
They have a terrific sales staff at Gullo. No place I’d rather shop automobiles. Martin Madrid has been my go to guy for years. Great sales, service, parts, and body shop.
Very professional and and took the time to explain the process these days. Will definitely refer to a friend. A nice day to buy a truck
Very efficient and timely. Service managers keep you informed on progress of your vehicle. Nice atmosphere.
I had the best car buying experience with Gullo Ford in Conroe. Lilly and Jeff had great customer service. I explained everything I wanted as far as car and payments and they both took great care of me.
Gullo is top notch in service performance and family friendly-it is definitely a place that you can trust !!!
Service is professional and they are great to work with. I use Josh Pham in their service department.
I experienced an excellent customer service, The agent Froy Romero is an expert in sales and customer service. I highly recommend Gullo Ford dealership and the sales person.
Easy to schedule an appointment. Very knowledgeable mechanics. Extremely polite. I will be back if I need to get something done. Keep up the good work.
Service writer Josh is great. Porters , cashier everything about experience was fast efficient, courteous. Highly recommend
A GREAT EXPERIENCE!! TOP QUALITY SALES STAFF!! TOP QUALITY DEALERSHIP IN EVERY WAY!! FROM SERVICE DEPT TO FINANCE!! CANNOT SAY ENOUGH ABOUT MY SALESMAN! (STEVE BRANSBURG) VERY PROFESSIONAL, VERY KNOWLEDGEABLE OF PRODUCT AND SERVICES VERY HONEST!!! AS FAR AS I AM CONCERNED? “THE BEST FORD DEALERSHIP IN TEXAS!!” FOR THERE HONESTY & INTEGRITY AND THERE COMMITMENT TO THERE CUSTOMERS!!! “I WILL BE A LIFETIME CUSTOMER!!!”
Amanda in service was amazing, communication was excellent, she was super nice, my car was fixed quickly and she was so helpful and professional! Would definitely work with her again and would recommend her highly!!
Amanda in service was amazing, communication was excellent, she was super nice, my car was fixed quickly and she was so helpful and professional! Would definitely work with her again and would recommend her highly!!
Excellent and satisfied. Kept me informed and the car is running great. Friendly faces helpful
Gullo Ford has been the best dealership for me the past 6 years. My first was a Mazda, then 2 Fords. Gullo cares enough about their customer's not to charge a marketing surcharge adjustment like other dealers. Gullo cares and they're service after the sale has been too notch for me too.
Aaron did a great job of follow up and trying his best to put me in the truck I needed while keeping the buying process easy and pain free.
They were friendly and professional in the service department. They answered my questions and made me feel like a valued customer. I will definitely go back again.
Your service guy Den is an outstanding employee. Every time I take my car there he greets me with the utmost respect. I make sure I tell him every time I'm there. I'm in Spring and bring my car there because of him.
Awesome sales team with integrity! Shawn Breland was very knowledgeable and helpful. He kept us informed about the truck we wanted to purchase as we were coming from 140 miles away.
David was very helpful and I was in and out in no time I would recommend Gullo to anyone looking for Ford service
I was impressed with the entire process. Everyone was very courteous and helpful. No one tried to sugarcoat how long the process may take. Honesty and professionalism was on display by your service team. Thanks for your help.
I messed up on my appointment time, but the service personnel were very willing to work with me and get my vehicle in for an oil change, tire rotation and fix a recall in a very short period of time. I really appreciate the courtesy and perfessionalism. I really felt bad about my screw up on the appointment, but they were very kind and helpful to make me feel better about the situation.
You were excellent in covering the whole situation quickly and smoothly! Thank You for your attentiveness in finding a way to accomplish the task.
Our salesman Karl was fantastic. We also got to meet Mr. Gullo himself (amazing man). It was the best car buying experience we have ever had!
Service on my vehicle was completed quickly. I was very satisfied with my experience this time.
I have been buying from Gullo since they bought Max Mahaffey. Bought from Max Mahaffey. Same salesperson all this time. My wife was a GM buyer until I got her to drive a F150. She has now become a Expedition owner. She has now owned 6 or 7 and also owned several others all from our friends at Gullo. Both of us own 2 Fords. I have a F150 and F350 along with a 2000 F350.She has a 2022 Expedition and 2018 Edge. Wouldn't think of going anywhere else. Gary Moore is our favorite salesperson.
Great service, even quicker that quoted at first. Always feel like I'm important as a customer. Thank you!
I love this dealership! They have super service! Will go back when time for new vehicle!
Everyone that I have talked to or worked with has been very courteous and knowledgeable about their products and services. They have certainly impressed me.
I had a tail light that was not working properly on my Ford F150 pick up. Even though I didn’t have an appointment the service manager was able to have a check out for me since I had just gotten a ticket from the police the night before. They discovered what the problem was and sent me on my way within an hour. Excellent service, very courteous and friendly people in the service department at Gullo Ford.
Dealer employees and management service people are very helpful when coming for a oil service.
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