Customer Testimonials

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DealerRater Apr 10, 2025

Just picked a couple of really nice Trucks from Froy and Bret this week. A Ranger Tremor and an F150 Raptor! Thanks for everything you do for us and always taking care of us !

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DealerRater Apr 9, 2025

They were very professional and really helpful, Evan dropping the price of the car to get the financing

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DealerRater Apr 7, 2025

Colton helped us find the right deal and moved the process along as quickly as possible.

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DealerRater Mar 13, 2025

A GREAT car buying experience. The sales staff went above and beyond the level of service I expected. I highly recommend this car dealership.

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DealerRater Mar 12, 2025

Love the experience . The Truck is great and the sales person was great . Thank you

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DealerRater Mar 1, 2025

Salesman Joey really worked hard to find us exactly what we wanted. Even came in on his day off to continue helping us.

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DealerRater Feb 28, 2025

Karl Alfeld kept me up to date on all stages of my purchase. I came from out of town to buy my new vehicle and he insured that everything was ready when I arrived to pick it up.

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DealerRater Feb 21, 2025

Just bought another one from them and everything went smoothly as usual thanks to Froy Romero and Anthony Rodriguez. This time I tried using their accessory department instead of running all over town and shopping online to try and save a few bucks and it was so much easier even if it cost a little more. I was able to pick up my truck rigged out exactly the way I wanted it and move on. Thanks Ida for helping make it happen and the truck looks great!

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DealerRater Feb 20, 2025

Entire experience wasn’t terrible. But once the salesman knew I was buying the truck I was then being rushed through everything and treated poorly. Seemed to forget about me and move on to the next sale. Couldn’t even finish handling my stuff before working with another client.

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DealerRater Feb 16, 2025

I recently purchased a used car. I had an extremely negative experience with this vendor. Adam Asher. Despite being accompanied by my wife and son, from the beginning, his attitude was rude and unprofessional. The most worrying thing was the discriminatory treatment I received, clearly based on my US Citizen Hispanic origin. His comments and attitude reflected unacceptable racism, making us feel uncomfortable and unwelcome. No one should be treated that way, especially in a place where they are supposed to provide good customer service. It is unacceptable that in the 21st century, these types of situations continue to occur. ...

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DealerRater Feb 16, 2025

I recently purchased a used car. I had an extremely negative experience with this vendor. Adam Asher. Despite being accompanied by my wife and son, from the beginning, his attitude was rude and unprofessional. The most worrying thing was the discriminatory treatment I received, clearly based on my US Citizen Hispanic origin. His comments and attitude reflected unacceptable racism, making us feel uncomfortable and unwelcome. No one should be treated that way, especially in a place where they are supposed to provide good customer service. It is unacceptable that in the 21st century, these types of situations continue to occur. ...

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DealerRater Feb 16, 2025

I recently purchased a used car. I had an extremely negative experience with this vendor. Adam Asher. Despite being accompanied by my wife and son, from the beginning, his attitude was rude and unprofessional. The most worrying thing was the discriminatory treatment I received, clearly based on my US Citizen Hispanic origin. His comments and attitude reflected unacceptable racism, making us feel uncomfortable and unwelcome. No one should be treated that way, especially in a place where they are supposed to provide good customer service. It is unacceptable that in the 21st century, these types of situations continue to occur. ...

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DealerRater Feb 15, 2025

Had service done years ago and had a great experience so looked at them for a new car. Ali helped me with this purchase and is the best Rep I've had, and I have purchased many vehicles. Had a slight issue with the vehicle but they went the extra mile to resolve it with no hassles. Ali and the service team were outstanding! Process was simple with him from start to finish!

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DealerRater Feb 12, 2025

Very pleasant experience. They answered all our questions and did not dilly dally about anything. Would do it again. Highly recommend Gullo Ford.

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DealerRater Feb 7, 2025

I have purchased multiple cars over the years from Gullo Ford of Conroe and have always had a great experience every time. Lilly helped my husband and I with several of our purchases and just recently helped with the purchase of my 2025 Ford Explorer ST Line. It was quick and smooth. Lilly has always been upfront and honest about pricing and keeping us in or pretty close to the numbers I want as far as monthly payments and down payments. The honesty, integrity, customer service and many other great things is what keeps my husband and I coming back to ...

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DealerRater Jan 24, 2025

We enjoyed the level of customer service and care the team at Gullo provided to my wife and I when we purchased our new car.

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DealerRater Jan 23, 2025

The sales and finance team at Gullo Ford are the easiest to deal with. Had an amazing experience with them. I will be back when I need a new car.

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DealerRater Jan 23, 2025

Ronnie was so awesome!! He found the exact vehicle I wanted and the right price. He made this whole process so smooth and easy.

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DealerRater Jan 19, 2025

Bought a car here and had it worked on so experienced sales, finance and repair. Great experience. David in service was great

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DealerRater Jan 16, 2025

Thad my salesman was awesome and did not pressure me is why i went back to him to buy my truck.

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DealerRater Jan 3, 2025

What a great buying experience with Gullo. It wasn't a pressure purchase nor did they try to push additional add-ons at the end. It's what every car buying experience should look like.

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DealerRater Jan 3, 2025

Love my Explorer. I received excellent support and service form the team at Gullo. Thank you, I will definitely be back.

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DealerRater Dec 27, 2024

I had a great experience with Jeff, Shawn, and Ida. They all went above and beyond my expectations on the purchase of my new truck! Thank y’all, Ken Kipp

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DealerRater Dec 22, 2024

I was able to get all my questions answered over the phone before I made the trip to the dealership. Save me a ton of time not having to go place to get what I wanted. Love my new F250 and got a great end of the year deal with Gullo. Thanks, Brain, for all your help!

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DealerRater Dec 16, 2024

It’s always a great experience buying from Gullo Ford & Garrett Skinner. Thanks for another great transaction that was smooth and quick!

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DealerRater Dec 4, 2024

I have been buying from Gullo for around 40 years now and my kids all now buy from them too. They have always treated us right and been very easy to deal with in all departments and they don’t make you play the usual games like a lot of dealers put you through when trading in your car. Just purchased my 4th new Super Duty since 2018 and I’ve never had trouble trading up and losing money. Froy Romero and Anthony Rodriguez will take good care of you so go see them.

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DealerRater Dec 2, 2024

Brought my truck in for rough riding and stalling intermittently and they guessed it could be spark plugs. Had them replaced and less than a week later my truck broke down on side of road. Mobile mechanic came to me and showed me where they broke the air hose/vacuum and SUPERGLUED IT BACK ON. It is broken and pictures of the superglue around the hose where broken were provided. Now, they say they will not repair the hose since it was a service tech that has been there for 25 years that serviced my vehicle. They are the only ones ...

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DealerRater Nov 30, 2024

My salesperson Joe went above and beyond to earn my trust and business. As well as this five star review. ⭐⭐⭐⭐⭐

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DealerRater Nov 28, 2024

Excellent service, great friendly and knowledgeable staff. No pressure sale. I can't say enough about our purchase experience.

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DealerRater Nov 27, 2024

Outstanding service and expertise! Juan presented multiple options to meet our particular needs and exceeded our expectations.

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DealerRater Nov 24, 2024

We were very pleased with the experience of buying a car at Gullo Ford of Conroe. We are retired seniors and the patience that Christian our salesman and JR the finance person showed us was exceptional. We have never had a better car buying experience.

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DealerRater Nov 20, 2024

My wife and I were in the market for an F250. We were approached by a salesman his name was Omar. We told him what we were looking for & talking back & forth discussing our options. He repeatedly ignored our top 2 wants. He kept steering us to an F250 that we weren't interested in. We left pretty quickly amd bought at Planet Ford. Our extended family has always purchased from Mr. GULLO and we wanted to also. But we ran into the wrong salesperson.

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DealerRater Nov 16, 2024

Karl help was outstanding answer all guestion, I ask made sure the car was clean ,gas uo

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DealerRater Nov 2, 2024

Brian’s approach was relaxing and casual from the beginning. He was able to find answers to our questions and made us feel comfortable. Live the car!

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DealerRater Nov 1, 2024

Muy buena atención,el personal es muy profesional y eficiente con los clientes ,usted sale satisfecho con su compra

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DealerRater Oct 29, 2024

Highly recommend Adam for any vehicle purchases. Adam is very professional and listens to what your wants/needs are.

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DealerRater Oct 28, 2024

Garry was very easy to work with - he found the perfect Expediton for our needs and had it brought in. We will definitely be back.

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DealerRater Oct 25, 2024

Been looking for an F150 for several weeks. Christian found the vehicle with features I like and we were able to make a quick and fair agreement to purchase. Easy to do business with.

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DealerRater Oct 24, 2024

Very proffesional and helpeful , great service . Karl was awsome , he was prepared and very informative .

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DealerRater Oct 21, 2024

Karl was one of the best salesman we have ever dealt, he was wonderful t

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DealerRater Oct 21, 2024

My salesman Brian Weaks and Finance guy Ben Mitchell were both excellent....They both treated my wife and I like old friends. Will definitely use them again.

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DealerRater Oct 17, 2024

Very nice dealership and friendly people. They don’t try and rush you into anything and are willing to take the time to get you what you want.

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DealerRater Oct 11, 2024

I have been dealing with Gullo Ford for almost 18 years. Juan V. has always ben very proffessional. I never have been dissappointed.

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DealerRater Oct 10, 2024

Great service! Been buying here for over 20 years. Always great quality and fast service 👌.

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DealerRater Oct 10, 2024

Ford dropped prices for extended warranty and service agreement over a week after we bought our vehicle. Gullo called us to sign new paperwork lowering our cost to reflect this price cut. Cool for them. Great people to work with. No added on paint protection crap or any of that nonsense. Refreshing.

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DealerRater Oct 8, 2024

Great dealership. The process of buying the truck was quick, professional, and relatively easy. They had my new truck detailed, fueled up and ready to go. I would not hesitate to buy from Gullo Ford again.

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DealerRater Oct 5, 2024

Drove 1.5hrs to come look at a truck that was listed on their website. Salesman (Aaron) couldn’t show up on time so I got passed to someone else. Went out to look at the truck, and found out the information was inaccurate and listing had the wrong pictures. I set an appointment 2 days prior, apparently no one verifies their information. Thank you so much for wasting my time and fuel. I would avoid this place.

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DealerRater Oct 1, 2024

Best car buying experience I have had. Still takes time however there were no surprises and the internet price is what I received.

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DealerRater Sep 25, 2024

I like that this is a family owned dealership, Unlike (A.N.) and other mega auto group, I feel our business is far more appreciated. I might be a bit biased (great place to work). But being a former employee helped me determine where to purchase 2 vehicles in 3yrs. I still have the 21 F150 and really enjoy the capabilities it offers. I still needed a trail capable vehicle…enter the Bronco!.

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DealerRater Sep 12, 2024

I felt very comfortable with all the employees I came in contact with. Everyone at the dealership were quick to speak with us and made you feel at home! I felt very comfortable with all the employees I came in contact with. Everyone at the dealership were quick to speak with us and made you feel at home!

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DealerRater Sep 9, 2024

Nice looking dealership with super nice and clean cars inside and out. Very helpful salespeople for sure

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DealerRater Sep 5, 2024

Our sales person was Carrie Shugart and she is the top of the line! This is the second time we have used her within three years and she is just the best.

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DealerRater Aug 28, 2024

Excellent dealership, treat everyone with respect good and manners ofor customers sales person new what to sale with great knowledge of the vehicles he is familiar with

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DealerRater Aug 27, 2024

The dealership was clean, had great selection, and.the salesperson was very attentive to my needs.

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DealerRater Aug 21, 2024

Adam was amazing to work with! He found us the perfect vehicle, above and beyond what we were hoping for, and got us the best deal. It was the best car buying experience and I'm so glad we had him to guide us through the process.

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DealerRater Aug 18, 2024

Amazing It is a dealer that has professional agents and I appreciate all the support they gave to me and my husband.

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DealerRater Aug 5, 2024

Dealer for Introverts. I will be back to shop for vehicles in the future. Peace!✌🏼

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DealerRater Jul 31, 2024

We had a great experience with Jordan Gonzales. He was understanding of what we wanted and never felt pressured. He really worked with us every step of the way.

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DealerRater Jul 28, 2024

They worked with me and did everything they could to make the deal I was looking for.

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DealerRater Jul 16, 2024

Good experience overall, good sales team, good finance team, over all experience was positive for us.

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DealerRater Jul 13, 2024

Very responsive and helpful. No high pressure sales tactics, and Dolores was a.great salesperson to work with.

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DealerRater Jul 11, 2024

Everyone we dealt with was helpful, we did have some issues around the initial pricing that was cleared up and we finished the deal.

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DealerRater Jul 10, 2024

From when I walked into the door until I left it was a great experience!! Will definitely be recommending them to anyone needing a vehicle!

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DealerRater Jun 18, 2024

Honest, courteous, sincere and very good pricing. Everyone involved in my deal was very knowledgeable, professional and prompt. Highly recommended!

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DealerRater Jun 16, 2024

Great service, no hard sale and very professional. I would highly recommend this dealership to anyone..

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DealerRater Jun 12, 2024

Our experience with Gullo Ford was great. All of their sales people were very kind and helpful. We would highly recommend them.

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DealerRater Jun 8, 2024

Silvano the financial manager was Courteous n showed professionalism . Very helpful with respect , thank you

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DealerRater Jun 7, 2024

Jacoby made the process so simple. He was very accommodating. Provided excellent customer service in a very genuine way. I know he cares about the customer's experience. Best buying experience I've ever had. Thank you.

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DealerRater Jun 4, 2024

Karl and Jeff were great to deal with and both went above and beyond the norm

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DealerRater Jun 3, 2024

The entire process was professional and courteous, second truck I bought from Gullo, still pleased

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DealerRater Jun 3, 2024

The staff was very helpful and always friendly! The dealership was very clean and inviting.

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DealerRater Jun 2, 2024

Excellent service when buying my new car!! Thanks for all your help and patience!! Gullo Ford in Conroe

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DealerRater May 31, 2024

Jordan is always great to work with. He pays attention to details and makes the process simple and fast.

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DealerRater May 30, 2024

Omar was my sales guy, he is very amazing explained everything down to a T over all highly satisfied and would recommend him to all my friends and family!

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DealerRater May 27, 2024

Jordan Gonzales was our salesman. He was professional, precise, and courteous. By far the best purchase experience we have ever had. He was not pushy and understood exactly what we were looking for!

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DealerRater May 27, 2024

I enjoyed the simple no negotiation no add ons way of doing business. The experience was pleasant without any pressure from anyone.

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DealerRater May 26, 2024

Overall experience was on point sale person were excellent and very helpful would refer to others

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DealerRater May 25, 2024

One of the best car buying experiences we’ve had. Mary was great to work with, the whole process start to finish was easy and professional. Would definitely use Gullo again for a future auto purchase.

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DealerRater May 15, 2024

It was a great buying experience, Great customer service. Clean friendly and fantastic place to buy a car

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DealerRater May 3, 2024

We had a great experience at Gullo Ford in Conroe! Omar Ali helped us find the perfect car for my family; giving recommendations and helping me stay in my budget. He was knowledgeable, professional, kind, and not to mention wonderful with my kids! It can be a headache to have children at the dealership, but his attitude towards them made the experience and process easy.

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DealerRater Apr 28, 2024

Jessica Mutz was our service rep for two visits. She is well informed, efficient and customer friendly.

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DealerRater Apr 26, 2024

This is the second time I've worked with Waseem on a service issue. Both times the service and communication was great. On one occasion even tracked down a hard to find part for me and got my truck repaired ahead of schedule.

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DealerRater Apr 26, 2024

Great job. Great experience and explanation. Service writer Jessica knows her stuff and didn’t leave you wondering. She actually was extremely informative.

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DealerRater Apr 24, 2024

Thad at Gullo ordered our truck and did a great job keeping us informed along the way. We have purchased many trucks from Gullo and will continue to in the future.

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DealerRater Apr 23, 2024

Excellent dealership! Highly recommend their service department. Best we've experienced in a long time.

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DealerRater Apr 23, 2024

Attempted to get my 2018 Ford Escape repaired. After 4 months of having it in service department, problem was not found and may not have been repaired so I accepted a deal on a new auto. Ford Cooperate issued a case # CXH01577683.

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DealerRater Apr 23, 2024

Took my car in because it squeaked really loudly driving down the road. After picking it up, I was super excited that my car didn't squeak when I drove it home. Thanks a lot for taking the time to finally fix it!

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DealerRater Apr 23, 2024

My 2022 F150 had a check engine light with a code related to the Catalytic Converter. I arrived (without an appointment) at Gullo Ford Monday Morning. I was greeted by Waseem Elh elou. Waseem said that without an appointment the wait would be 24 to 48 hours before my truck could be inspected and diagnosed. As I had no ride, and my wife was recovering from surgery I would have had to call an Uber. Waseem said that they would be happy to take me home (22 miles west of Conroe) and that would be fine. I received a text from Waseem on Wednesday ...

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DealerRater Apr 22, 2024

Joe Schroeder is great to work with. I facilitated a purchase online and was directed to Joe when I arrived for my appointment to finalize the purchase. Joe was welcoming, easy to work with and very knowledgeable about my F150. I highly recommend Joe and Gullo Ford. Sales management and Finance teams also very accommodating.

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DealerRater Apr 20, 2024

I would highly recommend Gullo Ford. We were very pleased with the friendliness and service of the Salespeople who helped us buy our vehicle.

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DealerRater Apr 19, 2024

Dealership was very good and they always kept me informed on the progress. It also worked out well for them to fix a ford recall on this visit.

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DealerRater Apr 19, 2024

Awesome dealership. Always a great experience. Honest and upfront. Never had a bad experience. I won’t buy any where else.

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DealerRater Apr 16, 2024

I have been a customer of Gullo for years, they are always very helpful and do what they promised and in a quick timeframe.

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DealerRater Apr 13, 2024

Great deal on a last years model f-150. Highly recommended for purchase of Ford vehicles. Lilly, our sales person, and awesome, she was extremely helpful and her product knowledge was much appreciated Ben helped us in finance and he was fantastic and also very helpful getting us to understand all the options we had available. Thank you Pedro for sending us to Lilly. We look forward to finding the same caliber staff in the service department.

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DealerRater Apr 12, 2024

David Wachner kept me informed all the way while my truck was being worked on. The technicians did a great job repairing my steering Column and the other wore out steering parts. It now drives like it did the day I bought it back in 9/2001. Great job guys.

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DealerRater Apr 12, 2024

After my oil change which was accomplished faster than I could finish my coffee and enjoy a bag of popcorn, I asked the team an item on the touch screen. The Team was super helpful in setting it up and showing me how to do it.

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DealerRater Apr 12, 2024

The employees are professional and very friendly - always friendly cashiers as well. Trust this dealership

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DealerRater Apr 11, 2024

Showed up without prior appointment and Chase got me taken care of without any problems.

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DealerRater Apr 10, 2024

Vehicle "shopping" can be very frustrating; however, in our case it was professional and pleasant because of the folks we dealt with at Gullo Ford of Conroe; Specifically, Dustin Blakely, Delores Rojas, and JR Perez. We look forward to a long relationship with Gullo.

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DealerRater Apr 9, 2024

Hands down one of the best car buying experiences I have had recently. The staff at Gullo Ford are tremendous and the whole dealership just feels different from the normal experience - in a small-town local shop kind of way. Can highly recommend these folks and specifically, Dolores Rojas, if you are in the market for a new or used vehicle.

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