Service was excellent, very pleased with Nidia Stockwell
Honoring our veterans.
Found a vehicle online and got connected with Chris Hawkins. He really did take excellent care of us. The staff are super friendly and very helpful. We even brought our dog in! They got a coffee machine that makes all kinds off coffee ! My husband has never felt this taken care of at a dealership. We drove 4 hours to look at this truck. They have a huge selection and I’ll definitely be coming back before I hit 70,000 on my truck! He made a new client today!
Special thanks to courtesy delivery coordinator, Dainia Adams, at Gullo Ford Conroe. Dainia helped my company coordinate delivery of a Focus ST to an out of state driver who recently moved to Texas. All the folks i spoke with at Gullo were friendly, thorough and professional!
Dolores Rojas was by far the best sales person I have ever dealt with in buying a new vehicle. I highly recommend all to ask for Dolores Rojas in buying a new car at Gullo Ford!
Second time I have purchased a vehicle here. I get nothing but exceptional service. The staff are attentive and friendly. I'm immediately greeted upon arriving. If I am walking around the floor or getting a coffee, even after being helped by a salesman, I still have employees checking up on me. I am giving the dealership and it's staff 5 stars. However, I do have to note that, after leaving the dealership, my TPMS dinged at me. All 4 of my truck tires were are 34PSI. I looked at the door panel and it said they needed to be at 46PSI. I continued to drive because I know that when tires are "cold" they sometimes read low. After 30 minutes of driving, PSI went up to 35. This is the only thing that is a negative, but not enough to deduct a full star. But I do want to say that that should have been inspected before leaving the lot. Driving with tires not at proper PSI is dangerous and also puts faster wear on the tires.
We drove 4 hours from Louisiana and they done everything they could to make sure we left happy. This is the second vehicle we have purchased from Gullo and we plan to return for the next one.
Everyone was very nice, was able to get a good rate, shawn was awesome.
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