Customer Testimonials
Awesome staff. They were very professional. They are very professional. They will be a very professional.
I was a new customer. First impressions are everything. I highly recommend Gullo to anyone
Always helpful with customer in mind, always pleasant to talk to, am very happy I have found a dealer that takes the time to make customer feel important.
The entire team at Gullo Ford made the experience an overall great one. The willingness to make the deal good for both sides is a breath of fresh air. I would recommend Justin and Joseph in new sales if anyone is looking to purchase a new ford vehicle.
2nd truck to buy from Gullo. Great bunch of guys and easy to work with. Will be back
Oh time and finished quickly . I am pleased with the job . Will bring her back next time.
They took of business and got me in and out quickly. I will be back.
They have a well-organized operation I arrived near the appointment time and they sent me to the right person he just got my name he already had my information and I went over to the waiting area and later on they brought me the key and directed me to the cashier.
They have been here for me in my time of need! Pickup and delivery maintenance worked for me!
Amanda, did an outstanding job to have my three recalls completed that I had on my F250 King Ranch.
Quick turn around. Did not have to wait hours to have keys in my hands
Josh did a quick fix for a recall at my home. He took less than an hour. He also was kind enough to put new wiper blades that I recently bought on my older truck. Excellent service. I do wish they would spell my name right though.
Brett and Steve were great to work with and gave me a great deal. I give them a ten all the way through including the finance department. What I don't like is the way that even on a titanium package, the critical things I wanted we in a costly package that included things I don't care about. Now I am driving my wife's 2018 Titanium Ege, so I can enjoy the amenities I wish I had on the new Edge.
Great experience, my salesman took care of me, I asked about a certain vehicle, he immediately brought it around, we did a test drive, financing was fantastic, overall awesome experience, thank you!!
It was nice to be in and out without an appointment. I was also given a sheet with pricing for upcoming 60k miles maintenance so I can plan accordingly.
Thanks for coming to our house to take care of the recall issue on our Bronco. This is going above & beyond customer service.
Relaxed, hassle and pressure free buying experience. The Lariat F-250 meets perfectly our needs.
Very nice, friendly atmosphere definitely I will recommend you guys to more customers thank-you guys
Great job by Ben Mitchell my sales representative I would like to recommend him to anyone
Very professional, work as a team to communicate between different departments as well as the customer.
Purchased my vehicle at Gullo it’s been almost 3 years all my maintenance has been done at Gullo service is great, great communication! Employees are great love that I am always in and out! Thank you for all you do Gullo Ford!
The dealership quickly took care of my vehicle Recall once I called in and requested it!
Took care of my problem done right the first time. Don’t let you pet chew on the wires under you truck! Really enjoy my new F150.
Service department was very prompt to diagnose the problem with my truck. Estimate was provided the same day. Waited one day for parts. It was finished the next day. Excellent experience thanks to Dean Wachner.
As always this dealership has the customer in mind. Very pleasant staff. Service is great and timely.
Clayton was able to help us get our Ford Focus fixed quickly. Our check engine light was on and the vehicle needed a new transmission control module. They had the part and fixed it within 8 hours. Thanks again to Clayton for doing a great job and helping us!
Said the wait was around 2 hours but only ended up being 1 hour. Not bad. Price of oil change does seem to go up every visit
Thanks to Gullo ford service dept. my vehicle was repaired in a timely manner and they kept me informed as the work was being done. Very professional.
My wife and I had a great sales person who showed us the vehicle that we really wanted to buy. Took a little long for the financing person to see us but all in all great experience.
Really fast fixing my car excellent service they take home in pike me up when my car was ready
Excellent dealership to buy from or get your vehicle serviced. They are customer service oriented.
At a time when no other dealers were offering discounts off MSRP gullo ford was ahead of the market. Discount was appropriate and ahead of the market, hence other dealers with massive inventories and no discounts. On top of that, great purchase experience and great sales staff. I got my next/replacement and will probably drive until until I die, or until another great deal comes from Gullo ford. I shopped this this with other dealers, just do you know, Gullo was the best.
Best experience I’ve ever had at a dealership. Abi was amazing and extremely helpful.
Chris is what made the deal happen! He is super!!! Give him a xxxx raise?
This dealership is one of those that you will keep wanting to come back to. Even though it is an hour drive to get there, the service and positive attitude I receive makes it worth the time and effort to keep coming back. If I have a problem they'll take care of it immediately with no questions asked. I feel like I am part of the family here. My salesman Jr Perez is quick to return calls and answer any questions.
Enjoyed working with Justin Coker. He was patient with me and professional with all his answers.
Will not go anyplace else for friendly and great personal service. Feels like family! Rick is the best
Took less than 20 minutes for my scheduled appointment for an oil change. Very friendly staff. Great dealership
Super responsive and professional service team. I was traveling with the family and had a issue with my sunroof on my F250 king ranch and they got me taken care of in less than 3 hours and back on the road.
We found it great to work with Chris Smith. He helped us find the right truck for our needs.
Gabe and team were excellent as always. Gullo ford is a place you can buy your vehicle and know when it comes time for service. You feel like family because that’s how you’re treated. Like family
Vic Fonseca was my sales associate and did an extremely excellent job. Very knowledgeable, not pushy, made me feel confident in my decision. Excellent professional, very respectful young man. Thank you, Vic Fonseca 🙂 Outstanding Experience!!!
Ali was great! Still new and learning, but would use him again! He was very kind, helpful and excited to be there! The finance guy we bought the car with was kind and helpful. However, when I had to put money down, I was sent to another finance guy, who was rude to the sales people. He treated them like they were dumb and it turned me off. Glad we didn’t use him to file all the paperwork in the end.
Very smooth buying process with the Gullo Ford team. I found a car online and was contacted by Ronnie. He answered all my questions via text and was very helpful. The link for the final price was presented to me via email and was fair. I drove from Sugar Land to pick up the car. While I signed the paperwork, the team detailed the inside and outside. The car was in beautiful shape when I drove it out. This has been an awesome buying experience!
Great experience and efficient in getting us in and out quickly as we requested. This is our second time using them and loved the experience both times.
High marks on how well my case warranty was handled at Gullo Ford Conroe. They went the extra mile to correct all my issues on my Shelby GT-500.
Customer service is excellent. Service representatives provide frequent updates as to the diagnosis of needed repairs and estimates for cost and completion of repairs.
Great to deal with. Got us in and out in the vehicle we had been looking for within a few hours. Very easy process!
Yes. Honesty is the most important compliment that I can give you. When I talk to Froy on the phone, he gave me straight, forward, and honest answers with no hype. When I came there and negotiated the deal for the Ranger, there were no surprises. That's more than I can say for a number of dealers that I've dealt with. Customers want to be treated with honesty and integrity. That's how I was treated at Gullo Ford Conroe. Thank you.
My service provider was great he informed me multiple times about my progress on my truck
The gentleman in service was very helpful. His suggestions were quite valuable. When I need help I return to him
Wqseem always takes great care of me. Very professional! I will always go here for service.
Wassem did excellent job making my service appointment, communicating the date & time, reminding me again and meeting me on time as I arrived. He was clear on the service performed and what recall was required when they receive the part. Keep it up, thanks. CB
Service was excellent and very fast turnaround considering the amount of vehicles that came in and out while I was there.
From the initial phone call for scheduling appointment to drop in my vehicle off and as well picking it up very professional service
Omar and Anthony were such a gift to our family. We’d been in the market for a new family vehicle for a while and had shopped many options. Gullo Ford offered excellent knowledge of the vehicle, time to explain, sit, text, and answer questions, were friendly to work with, offered timely updates, and took really good care of us through the entire process. We ended up with our dream vehicle, huge smiles, and exactly what our budget allowed. They detail the cars so well and took care of a new windshield when we saw a puncture! I’m blown ...
Or a straight up honest deal go see Garrett and fleet. You’ll go the extra mile to make sure you’re happy with your purchase.!
Good customer service and the recall work was done very quickly. Thanks for your prompt response to our call.
Excellent experience from dealer. The wait from Ford was longer than I expected but all is good. Gullo is the best! Thank you Garrett for your patience and understanding!
Buying a new vehicle can be a long process, I personally dread it. Karrie Shugart changed my mind, she made my entire experience stress free. She was patient, kind, professional, thorough and answered all of my questions and trust me I had a lot. She took her time with me and provided me with all the information I needed to make my final decision. My family has purchased several cars from Gullo Ford and will continue to do so because of the extraordinary service we have received throughout the years. We are life long customers.
Sales did a great job of getting us taken care of, test drove 3 vehicles and found the one we wanted.
Great buying experience. Pedro and Ronnie handled everything perfectly. Just a great family owned dealership. Thanks
Because they treat me as though I was part of the family, a very refreshing feeling indeed !!!
I was wanting to upgrade to a larger SUV . My salesperson , Mason showed me a 2023 Ford Expedition King Ranch. It is a great ride , spacious and fuel efficient. Gullo gave me a good trade and good price.
The dealership is always full of eager and responsive salesmen. We especially appreciated working with Justin Coker.
Very smooth from start to finish! Anthony Rodriguez did a super job at making me feel welcome and delivering the right vehicle for me.
Very customer friendly and the sales,and service department. But don't have parts i need
We had the pleasure of working with Ben Mitchell, whom genuinely thank for his professionalism and more importantly his military service. Ben is an outstanding salesman. Go See Ben!
The sales person took really good care of us . Chris Smith was great. Thank you
Emily was amazing and very professional.. also the young man who drove me home was amazing also!! Great job Gullo Ford
Really good service in a timely manner a very clean dealer. Nice restrooms, friendly environment.
This is the largest dealer I have delt with. Very professional. Very clean. Good coffee. Than you
Gullo Ford does a great job on making you feel comfortable during the hole buying process. I would not have a problem at all referring anyone to Gullo.
I am very satisfied with results on both warranty work and body shop work completed there. I plan on using this dealership for all future needs. My Service Advisor was very knowledgeable and handled my issues very professionally.
It was the best vehicle buying experience we ever had. Quick and easy! Steve Bransburg was wonderful and extremely helpful. We live 4 hours away and was able to handled everything with only a few text messages and online transactions. Will definitely recommend Gullo Ford to all my friends.
Gullo is always so great! Karl in sales and Jeff in Finance were fast, professional and made buying a breeze. Linda in aftermarket was great also!
Prompt when arriving at dealership. Polite staff and provided information regarding recalls and service provided.
That was the easiest car sales process I’ve ever been through. In and out in less than an hour. Vehicles are reasonably priced and are in impeccable condition. Will definitely be going back and highly recommend others to purchase their next vehicle at Gullo!
Gullo Ford is nothing less than 5 star. I have had nothing but stellar service from them for my Fusion Hybrid since the day I purchased the car from them. They rate 6 stars on a 5 star scale. Thorough diagnosis, quick repair and reasonable cost.
Ronnie was probably the best car salesman I've ever worked with. He knew the Ford Expedition inside and out. He worked with us on getting a good deal. If felt really good to get the exact vehicle we wanted. It was a painless process and will DEFINITELY be back to Gullo Ford for our next vehicle!
Professional. Informed on vehicle. Financial was easy and also very professional to explain options. Vehicle detailed and ready for purchase.
Pre scheduling for service is great. Always courteous and complete your service readily. Any concerns are always presented to you prior to completing the repairs.
In general, everything was good. I was not impressed with the financing process. I had to ask about interest rates after I was approved and told about the payment. Chris (sales rep) was easy to deal with, although there was an issue about selling the truck (Raptor) at MSRP or $5K over MSRP. I was told at MSRP and then $5K over then back to MSRP. The short answer is there is an opportunity for improvement and I am very happy with the truck.
Ronnie was easy to deal with and even went out of his way to make everything go smoothly, love my new car.
Easy to schedule service appointment & able to pick times that were convenient for me , all work done efficiently and promptly
Martin was easy to deal with and even went out of his way to accommodate my schedule for delivery of the vehicle to my appreciation. No problems here!
Awesome fast professional knowledgeable love my new car. My 4th car with gullo. Love being a friend if skippy. Jr is awesome
Kerrie Shugart at Gullo Ford in Conroe is the best. She got me into the exact Bronco I was looking for!
We have purchased 2 vehicles in the last 14 months from Gullo Ford and those vehicles have been the best car buying experience my wife and I have ever had. Thank you for the great service!!
Done the repairs that were needed but fixed a needed repair. Truck drives great again
Mary Chan was great to work the deal with. She confirmed the availability of the vehicle & we agreed to a purchase price quickly. Would definitely buy from Mary & Gullo Ford again.
Everyone was very kind and explained everything very well. Brock was a very good salesman.
Great sales people. Daryle was easy to work with on placing my order back on July 26, 2022. He retired before the truck came in, but Thad took over for him and was just as easy to work with. This was my third truck with Gullo and as usual was a pleasure doing business with the sale staff.
The service we received was completed very quickly and each Gullo employee was very professional and helpful.
Was Recall Issue . Had Appointment at 8. Got to dealership about 7:45 . Was out by 8:45 .
Every time I bring my on vehicles in for service, I am pleased with the results. Service dept is outstanding. Been using gullo ford for 3 years now. I would not go to any other dealer.
Oil change fast and employees very professional. Nice waiting area with coffee. Could not ask for any better service.
Everyone I dealt with was top notch and very.professional. I would use Gullo Ford again.