Customer Testimonials
Great place to purchase a new Ford! Love the new Explorer ST ! Lilly was awesome to work with and answered all of our questions! Highly suggest Gullo Ford and their team!
Coltin is our new car person for life! He was so reliable, respectful, and responsive. If I could give him more than 5 stars, I would! Sales manager was also amazing, no games!!! This place will not disappoint…and I’m easily annoyed, lol.
Live in El Paso was applying for used vehicle, everything was going great, the vehicle was approved by my bank talking to sales person Ali, I was on my to finish everything and letting him know i was on my way, halfways there he texted me that the vehicle was being sold at the moment and nothing he could. After going all week back and forth he comes out with that xx. The vehicle stills shows on their site. I think sales guy didn't want to sell it to us.
Ordered my 1st truck at gullo and the experience was painless. My salesman Shawn Breland did an excellent job and I certainly recommend him.
Great dealership, great people, and great prices! Our online sales guy name is Christian and he went obove and beyond to make us Happy. Also Ida in aftermarket sales was great too’ 🙂
We had a very enjoyable experience at Gullo Ford . Excellent service and great selection! Thanks!
Omar did a very fine job. very professional, courteous, And a great guy. I felt very confident that he got the best deal possible for me and would do the same for anyone else. I’ll be back in the future
I had an exceptional experience with my recent truck purchase at Gullo Ford of Conroe. The service was outstanding and everyone involved in the transaction was courteous and professional. I would definitely recommend them.
Shopped all around, found Gullo to have the best price anywhere on a Bronco. Made the deal over the phone with Aaron, who was great, and true to his word, with no hidden costs. Also gave me good trade in value on my explorer, so the 100 mile plus drive to Conroe was well worth it!
Very friendly and Felt very Welcomed from the minute we walked in. Experience was great
The communication was excellent. I shopped online and awaited for the arrival of my new Bronco. My salesperson was quick to update me on the status of the vehicle. Once it came on and we went to purchase, it was smooth sailing. Definitely recommend Gullo Ford when purchasing a vehicle.
Good experience from all, from sales through finance. Explanation of the different packages was clear. Explanation of the new electronics was clear.
Aaron was great and made me comfortable about buying my first Ford every Thanks Aaron
I was promised a new windshield because mine was chipped when I purchased the truck . Also was promised another key because I only received one. And still haven’t heard anything back after leaving many messages.
JB and his team were great to work with throughout the entire test driving, ordering, waiting, and purchase process. This is the 2nd vehicle I have purchased from gullo and I would recommend this dealership to anyone looking for a ford.
Great service! Good communication and responsiveness. No excessive waiting games. Everything was explained well and understandable.
I had a good experience working with the salesman Collin he answered all my questions that I asked honestly in professional in very politely.
Just picked a couple of really nice Trucks from Froy and Bret this week. A Ranger Tremor and an F150 Raptor! Thanks for everything you do for us and always taking care of us !
They were very professional and really helpful, Evan dropping the price of the car to get the financing
Colton helped us find the right deal and moved the process along as quickly as possible.
A GREAT car buying experience. The sales staff went above and beyond the level of service I expected. I highly recommend this car dealership.
Love the experience . The Truck is great and the sales person was great . Thank you
Salesman Joey really worked hard to find us exactly what we wanted. Even came in on his day off to continue helping us.
Karl Alfeld kept me up to date on all stages of my purchase. I came from out of town to buy my new vehicle and he insured that everything was ready when I arrived to pick it up.
Just bought another one from them and everything went smoothly as usual thanks to Froy Romero and Anthony Rodriguez. This time I tried using their accessory department instead of running all over town and shopping online to try and save a few bucks and it was so much easier even if it cost a little more. I was able to pick up my truck rigged out exactly the way I wanted it and move on. Thanks Ida for helping make it happen and the truck looks great!
Entire experience wasn’t terrible. But once the salesman knew I was buying the truck I was then being rushed through everything and treated poorly. Seemed to forget about me and move on to the next sale. Couldn’t even finish handling my stuff before working with another client.
I recently purchased a used car. I had an extremely negative experience with this vendor. Adam Asher. Despite being accompanied by my wife and son, from the beginning, his attitude was rude and unprofessional. The most worrying thing was the discriminatory treatment I received, clearly based on my US Citizen Hispanic origin. His comments and attitude reflected unacceptable racism, making us feel uncomfortable and unwelcome. No one should be treated that way, especially in a place where they are supposed to provide good customer service. It is unacceptable that in the 21st century, these types of situations continue to occur. ... Read More DealerRater - Feb 16, 2025
I recently purchased a used car. I had an extremely negative experience with this vendor. Adam Asher. Despite being accompanied by my wife and son, from the beginning, his attitude was rude and unprofessional. The most worrying thing was the discriminatory treatment I received, clearly based on my US Citizen Hispanic origin. His comments and attitude reflected unacceptable racism, making us feel uncomfortable and unwelcome. No one should be treated that way, especially in a place where they are supposed to provide good customer service. It is unacceptable that in the 21st century, these types of situations continue to occur. ... Read More DealerRater - Feb 16, 2025
I recently purchased a used car. I had an extremely negative experience with this vendor. Adam Asher. Despite being accompanied by my wife and son, from the beginning, his attitude was rude and unprofessional. The most worrying thing was the discriminatory treatment I received, clearly based on my US Citizen Hispanic origin. His comments and attitude reflected unacceptable racism, making us feel uncomfortable and unwelcome. No one should be treated that way, especially in a place where they are supposed to provide good customer service. It is unacceptable that in the 21st century, these types of situations continue to occur. ... Read More DealerRater - Feb 16, 2025
Had service done years ago and had a great experience so looked at them for a new car. Ali helped me with this purchase and is the best Rep I've had, and I have purchased many vehicles. Had a slight issue with the vehicle but they went the extra mile to resolve it with no hassles. Ali and the service team were outstanding! Process was simple with him from start to finish!
Very pleasant experience. They answered all our questions and did not dilly dally about anything. Would do it again. Highly recommend Gullo Ford.
I have purchased multiple cars over the years from Gullo Ford of Conroe and have always had a great experience every time. Lilly helped my husband and I with several of our purchases and just recently helped with the purchase of my 2025 Ford Explorer ST Line. It was quick and smooth. Lilly has always been upfront and honest about pricing and keeping us in or pretty close to the numbers I want as far as monthly payments and down payments. The honesty, integrity, customer service and many other great things is what keeps my husband and I coming back to ... Read More DealerRater - Feb 7, 2025
We enjoyed the level of customer service and care the team at Gullo provided to my wife and I when we purchased our new car.
The sales and finance team at Gullo Ford are the easiest to deal with. Had an amazing experience with them. I will be back when I need a new car.
Ronnie was so awesome!! He found the exact vehicle I wanted and the right price. He made this whole process so smooth and easy.
Bought a car here and had it worked on so experienced sales, finance and repair. Great experience. David in service was great
Thad my salesman was awesome and did not pressure me is why i went back to him to buy my truck.
What a great buying experience with Gullo. It wasn't a pressure purchase nor did they try to push additional add-ons at the end. It's what every car buying experience should look like.
Love my Explorer. I received excellent support and service form the team at Gullo. Thank you, I will definitely be back.
I had a great experience with Jeff, Shawn, and Ida. They all went above and beyond my expectations on the purchase of my new truck! Thank y’all, Ken Kipp
I was able to get all my questions answered over the phone before I made the trip to the dealership. Save me a ton of time not having to go place to get what I wanted. Love my new F250 and got a great end of the year deal with Gullo. Thanks, Brain, for all your help!
It’s always a great experience buying from Gullo Ford & Garrett Skinner. Thanks for another great transaction that was smooth and quick!
I have been buying from Gullo for around 40 years now and my kids all now buy from them too. They have always treated us right and been very easy to deal with in all departments and they don’t make you play the usual games like a lot of dealers put you through when trading in your car. Just purchased my 4th new Super Duty since 2018 and I’ve never had trouble trading up and losing money. Froy Romero and Anthony Rodriguez will take good care of you so go see them.
Brought my truck in for rough riding and stalling intermittently and they guessed it could be spark plugs. Had them replaced and less than a week later my truck broke down on side of road. Mobile mechanic came to me and showed me where they broke the air hose/vacuum and SUPERGLUED IT BACK ON. It is broken and pictures of the superglue around the hose where broken were provided. Now, they say they will not repair the hose since it was a service tech that has been there for 25 years that serviced my vehicle. They are the only ones ... Read More DealerRater - Dec 2, 2024
My salesperson Joe went above and beyond to earn my trust and business. As well as this five star review. ⭐⭐⭐⭐⭐
Excellent service, great friendly and knowledgeable staff. No pressure sale. I can't say enough about our purchase experience.
Outstanding service and expertise! Juan presented multiple options to meet our particular needs and exceeded our expectations.
We were very pleased with the experience of buying a car at Gullo Ford of Conroe. We are retired seniors and the patience that Christian our salesman and JR the finance person showed us was exceptional. We have never had a better car buying experience.
My wife and I were in the market for an F250. We were approached by a salesman his name was Omar. We told him what we were looking for & talking back & forth discussing our options. He repeatedly ignored our top 2 wants. He kept steering us to an F250 that we weren't interested in. We left pretty quickly amd bought at Planet Ford. Our extended family has always purchased from Mr. GULLO and we wanted to also. But we ran into the wrong salesperson.
Karl help was outstanding answer all guestion, I ask made sure the car was clean ,gas uo
Brian’s approach was relaxing and casual from the beginning. He was able to find answers to our questions and made us feel comfortable. Live the car!
Muy buena atención,el personal es muy profesional y eficiente con los clientes ,usted sale satisfecho con su compra
Highly recommend Adam for any vehicle purchases. Adam is very professional and listens to what your wants/needs are.
Garry was very easy to work with - he found the perfect Expediton for our needs and had it brought in. We will definitely be back.
Been looking for an F150 for several weeks. Christian found the vehicle with features I like and we were able to make a quick and fair agreement to purchase. Easy to do business with.
Very proffesional and helpeful , great service . Karl was awsome , he was prepared and very informative .
Karl was one of the best salesman we have ever dealt, he was wonderful t
My salesman Brian Weaks and Finance guy Ben Mitchell were both excellent....They both treated my wife and I like old friends. Will definitely use them again.
Very nice dealership and friendly people. They don’t try and rush you into anything and are willing to take the time to get you what you want.
I have been dealing with Gullo Ford for almost 18 years. Juan V. has always ben very proffessional. I never have been dissappointed.
Great service! Been buying here for over 20 years. Always great quality and fast service 👌.
Ford dropped prices for extended warranty and service agreement over a week after we bought our vehicle. Gullo called us to sign new paperwork lowering our cost to reflect this price cut. Cool for them. Great people to work with. No added on paint protection crap or any of that nonsense. Refreshing.
Great dealership. The process of buying the truck was quick, professional, and relatively easy. They had my new truck detailed, fueled up and ready to go. I would not hesitate to buy from Gullo Ford again.
Drove 1.5hrs to come look at a truck that was listed on their website. Salesman (Aaron) couldn’t show up on time so I got passed to someone else. Went out to look at the truck, and found out the information was inaccurate and listing had the wrong pictures. I set an appointment 2 days prior, apparently no one verifies their information. Thank you so much for wasting my time and fuel. I would avoid this place.
Best car buying experience I have had. Still takes time however there were no surprises and the internet price is what I received.
I like that this is a family owned dealership, Unlike (A.N.) and other mega auto group, I feel our business is far more appreciated. I might be a bit biased (great place to work). But being a former employee helped me determine where to purchase 2 vehicles in 3yrs. I still have the 21 F150 and really enjoy the capabilities it offers. I still needed a trail capable vehicle…enter the Bronco!.
I felt very comfortable with all the employees I came in contact with. Everyone at the dealership were quick to speak with us and made you feel at home! I felt very comfortable with all the employees I came in contact with. Everyone at the dealership were quick to speak with us and made you feel at home!
Nice looking dealership with super nice and clean cars inside and out. Very helpful salespeople for sure
Our sales person was Carrie Shugart and she is the top of the line! This is the second time we have used her within three years and she is just the best.
Excellent dealership, treat everyone with respect good and manners ofor customers sales person new what to sale with great knowledge of the vehicles he is familiar with
The dealership was clean, had great selection, and.the salesperson was very attentive to my needs.
Adam was amazing to work with! He found us the perfect vehicle, above and beyond what we were hoping for, and got us the best deal. It was the best car buying experience and I'm so glad we had him to guide us through the process.
Amazing It is a dealer that has professional agents and I appreciate all the support they gave to me and my husband.
Dealer for Introverts. I will be back to shop for vehicles in the future. Peace!✌🏼
We had a great experience with Jordan Gonzales. He was understanding of what we wanted and never felt pressured. He really worked with us every step of the way.
They worked with me and did everything they could to make the deal I was looking for.
Good experience overall, good sales team, good finance team, over all experience was positive for us.
Very responsive and helpful. No high pressure sales tactics, and Dolores was a.great salesperson to work with.
Everyone we dealt with was helpful, we did have some issues around the initial pricing that was cleared up and we finished the deal.
From when I walked into the door until I left it was a great experience!! Will definitely be recommending them to anyone needing a vehicle!
Honest, courteous, sincere and very good pricing. Everyone involved in my deal was very knowledgeable, professional and prompt. Highly recommended!
Great service, no hard sale and very professional. I would highly recommend this dealership to anyone..
Our experience with Gullo Ford was great. All of their sales people were very kind and helpful. We would highly recommend them.
Silvano the financial manager was Courteous n showed professionalism . Very helpful with respect , thank you
Jacoby made the process so simple. He was very accommodating. Provided excellent customer service in a very genuine way. I know he cares about the customer's experience. Best buying experience I've ever had. Thank you.
Karl and Jeff were great to deal with and both went above and beyond the norm
The entire process was professional and courteous, second truck I bought from Gullo, still pleased
The staff was very helpful and always friendly! The dealership was very clean and inviting.
Excellent service when buying my new car!! Thanks for all your help and patience!! Gullo Ford in Conroe
Jordan is always great to work with. He pays attention to details and makes the process simple and fast.
Omar was my sales guy, he is very amazing explained everything down to a T over all highly satisfied and would recommend him to all my friends and family!
Jordan Gonzales was our salesman. He was professional, precise, and courteous. By far the best purchase experience we have ever had. He was not pushy and understood exactly what we were looking for!
I enjoyed the simple no negotiation no add ons way of doing business. The experience was pleasant without any pressure from anyone.
Overall experience was on point sale person were excellent and very helpful would refer to others
One of the best car buying experiences we’ve had. Mary was great to work with, the whole process start to finish was easy and professional. Would definitely use Gullo again for a future auto purchase.
It was a great buying experience, Great customer service. Clean friendly and fantastic place to buy a car
We had a great experience at Gullo Ford in Conroe! Omar Ali helped us find the perfect car for my family; giving recommendations and helping me stay in my budget. He was knowledgeable, professional, kind, and not to mention wonderful with my kids! It can be a headache to have children at the dealership, but his attitude towards them made the experience and process easy.
Jessica Mutz was our service rep for two visits. She is well informed, efficient and customer friendly.
This is the second time I've worked with Waseem on a service issue. Both times the service and communication was great. On one occasion even tracked down a hard to find part for me and got my truck repaired ahead of schedule.
Great job. Great experience and explanation. Service writer Jessica knows her stuff and didn’t leave you wondering. She actually was extremely informative.