Customer Testimonials
I felt very comfortable with all the employees I came in contact with. Everyone at the dealership were quick to speak with us and made you feel at home! I felt very comfortable with all the employees I came in contact with. Everyone at the dealership were quick to speak with us and made you feel at home!
Nice looking dealership with super nice and clean cars inside and out. Very helpful salespeople for sure
Our sales person was Carrie Shugart and she is the top of the line! This is the second time we have used her within three years and she is just the best.
Karrie was friendly, profession and explained every along the way to me buying my new 2024 Ford Maverick Hybrid.
Excellent dealership, treat everyone with respect good and manners ofor customers sales person new what to sale with great knowledge of the vehicles he is familiar with
The dealership was clean, had great selection, and.the salesperson was very attentive to my needs.
Adam was amazing to work with! He found us the perfect vehicle, above and beyond what we were hoping for, and got us the best deal. It was the best car buying experience and I'm so glad we had him to guide us through the process.
Amazing It is a dealer that has professional agents and I appreciate all the support they gave to me and my husband.
Dealer for Introverts. I will be back to shop for vehicles in the future. Peace!✌🏼
We had a great experience with Jordan Gonzales. He was understanding of what we wanted and never felt pressured. He really worked with us every step of the way.
They worked with me and did everything they could to make the deal I was looking for.
Good experience overall, good sales team, good finance team, over all experience was positive for us.
Very responsive and helpful. No high pressure sales tactics, and Dolores was a.great salesperson to work with.
Everyone we dealt with was helpful, we did have some issues around the initial pricing that was cleared up and we finished the deal.
From when I walked into the door until I left it was a great experience!! Will definitely be recommending them to anyone needing a vehicle!
Honest, courteous, sincere and very good pricing. Everyone involved in my deal was very knowledgeable, professional and prompt. Highly recommended!
Great service, no hard sale and very professional. I would highly recommend this dealership to anyone..
Our experience with Gullo Ford was great. All of their sales people were very kind and helpful. We would highly recommend them.
Silvano the financial manager was Courteous n showed professionalism . Very helpful with respect , thank you
Jacoby made the process so simple. He was very accommodating. Provided excellent customer service in a very genuine way. I know he cares about the customer's experience. Best buying experience I've ever had. Thank you.
Karl and Jeff were great to deal with and both went above and beyond the norm
The entire process was professional and courteous, second truck I bought from Gullo, still pleased
The staff was very helpful and always friendly! The dealership was very clean and inviting.
Excellent service when buying my new car!! Thanks for all your help and patience!! Gullo Ford in Conroe
Jordan is always great to work with. He pays attention to details and makes the process simple and fast.
Omar was my sales guy, he is very amazing explained everything down to a T over all highly satisfied and would recommend him to all my friends and family!
Jordan Gonzales was our salesman. He was professional, precise, and courteous. By far the best purchase experience we have ever had. He was not pushy and understood exactly what we were looking for!
I enjoyed the simple no negotiation no add ons way of doing business. The experience was pleasant without any pressure from anyone.
Overall experience was on point sale person were excellent and very helpful would refer to others
One of the best car buying experiences we’ve had. Mary was great to work with, the whole process start to finish was easy and professional. Would definitely use Gullo again for a future auto purchase.
It was a great buying experience, Great customer service. Clean friendly and fantastic place to buy a car
We had a great experience at Gullo Ford in Conroe! Omar Ali helped us find the perfect car for my family; giving recommendations and helping me stay in my budget. He was knowledgeable, professional, kind, and not to mention wonderful with my kids! It can be a headache to have children at the dealership, but his attitude towards them made the experience and process easy.
Jessica Mutz was our service rep for two visits. She is well informed, efficient and customer friendly.
This is the second time I've worked with Waseem on a service issue. Both times the service and communication was great. On one occasion even tracked down a hard to find part for me and got my truck repaired ahead of schedule.
Great job. Great experience and explanation. Service writer Jessica knows her stuff and didn’t leave you wondering. She actually was extremely informative.
Thad at Gullo ordered our truck and did a great job keeping us informed along the way. We have purchased many trucks from Gullo and will continue to in the future.
Excellent dealership! Highly recommend their service department. Best we've experienced in a long time.
Attempted to get my 2018 Ford Escape repaired. After 4 months of having it in service department, problem was not found and may not have been repaired so I accepted a deal on a new auto. Ford Cooperate issued a case # CXH01577683.
Took my car in because it squeaked really loudly driving down the road. After picking it up, I was super excited that my car didn't squeak when I drove it home. Thanks a lot for taking the time to finally fix it!
My 2022 F150 had a check engine light with a code related to the Catalytic Converter. I arrived (without an appointment) at Gullo Ford Monday Morning. I was greeted by Waseem Elh elou. Waseem said that without an appointment the wait would be 24 to 48 hours before my truck could be inspected and diagnosed. As I had no ride, and my wife was recovering from surgery I would have had to call an Uber. Waseem said that they would be happy to take me home (22 miles west of Conroe) and that would be fine. I received a text from Waseem on Wednesday ...
Joe Schroeder is great to work with. I facilitated a purchase online and was directed to Joe when I arrived for my appointment to finalize the purchase. Joe was welcoming, easy to work with and very knowledgeable about my F150. I highly recommend Joe and Gullo Ford. Sales management and Finance teams also very accommodating.
I would highly recommend Gullo Ford. We were very pleased with the friendliness and service of the Salespeople who helped us buy our vehicle.
Dealership was very good and they always kept me informed on the progress. It also worked out well for them to fix a ford recall on this visit.
Awesome dealership. Always a great experience. Honest and upfront. Never had a bad experience. I won’t buy any where else.
I have been a customer of Gullo for years, they are always very helpful and do what they promised and in a quick timeframe.
Great deal on a last years model f-150. Highly recommended for purchase of Ford vehicles. Lilly, our sales person, and awesome, she was extremely helpful and her product knowledge was much appreciated Ben helped us in finance and he was fantastic and also very helpful getting us to understand all the options we had available. Thank you Pedro for sending us to Lilly. We look forward to finding the same caliber staff in the service department.
David Wachner kept me informed all the way while my truck was being worked on. The technicians did a great job repairing my steering Column and the other wore out steering parts. It now drives like it did the day I bought it back in 9/2001. Great job guys.
After my oil change which was accomplished faster than I could finish my coffee and enjoy a bag of popcorn, I asked the team an item on the touch screen. The Team was super helpful in setting it up and showing me how to do it.
The employees are professional and very friendly - always friendly cashiers as well. Trust this dealership
Showed up without prior appointment and Chase got me taken care of without any problems.
Vehicle "shopping" can be very frustrating; however, in our case it was professional and pleasant because of the folks we dealt with at Gullo Ford of Conroe; Specifically, Dustin Blakely, Delores Rojas, and JR Perez. We look forward to a long relationship with Gullo.
The buying experience was amazing! Efficient and easy! Everyone was helpful and the dealership had a very positive vibe! Many smiling faces.
Hands down one of the best car buying experiences I have had recently. The staff at Gullo Ford are tremendous and the whole dealership just feels different from the normal experience - in a small-town local shop kind of way. Can highly recommend these folks and specifically, Dolores Rojas, if you are in the market for a new or used vehicle.
Made the whole process easy, excellent communication, understood our budget and worked to find the best vehicle at the lowest cost. This is our second time leasing with Gullo, best dealership in the Houston area.
Very caring about safety of my vehicle ... and me. Informed me of three items to take care of on a Ford F-150 with 60,000 miles. One item was to replace brake fluid. Dealer I normally take truck to in Cuero, Texas, said there was no need to change out, just check the levels. Thank you for being professional!
The have the best deals and best prices ever! Team work is fantastic they make your life easy! Thank you for everything! You guys are the best dealerships we have visited!
Everyone from the receptionist that took my call, to the service scheduler, to Fabian the service writer, to the cashier were excellent. Everyone was cordial, and helpful. I expressed my appreciation to Willie Sanford the GM. Great job everyone.
I had done the homework on the vehicle desired and the Gullo team made it happen. It had been a long time since buying new and the Gullo team put me at ease and made it simple. Thank you!
10out of 10 Hunter was the best. Finance was easy. Hunter knew all about the trucks I wanted to look out so it was easy to pick
I would have liked them to explain to me the danger that I could run with my car since due to a manufacturing problem my car needs a replacement Engine oil pump belt tensioner replacement
Great service with past service and purchase of new car. Consistently strives for quality and service
All I can say is Fabian was a great help to me Didn’t get to talk to anyone about possible trade in for next vehicle
Assistance with my Bronco purchase was nice and met my level of over all expectations!
They were very professional very helpful and very Patiently, Mr. Hunter was very conscious and working with us to get things situated
Great service starting from the valets to Fabian and the cashiers! Great job! Will be back
They were efficient and responsive. The work was done properly. I will use them again
Great service looking forward to do more business with gullo ford in the future thanks
We had a friendly, honest, and efficient experience at Gullo Ford of Conroe while returning two leased vehicles and leasing two new vehicles for our business.
Quick and efficient is just what I was looking for in a dealership! Thanks so much!!
Great and friendly always helpful and willing to resolve any issues highly recommend Gullo Ford
Everything went smooth from start to finish and the Gullo team treated me like I was the only customer there
Great vehicle at the right price. Smooth transaction. Would definitely buy from again. Great place to shop.
This dealership is clean, safe, honest, family oriented. Reliable product. Helpful salesman Karl Alfeld. Thank You Gullo Ford.
A nice surprise to have valet service to have service done. Wonderful to have their mobile service to have the recall issue resolved and quickly too.
Always fantastic service at Gullo Ford from the service advisors and managers. Thank you, Gullo.
Very Helpful and did not feel alot of pressure. Went very smooth with leasing my new car
This is my second purchase/lease from Gullo Ford. The customer service is the reason we came back to Gullo. They made the leasing experience easy for us as we'd not ever done a lease before. I highly recommend this dealership for auto purchases
Joseph Schroeder was very professional; located our vehicle & put us in it the same day.
Mary Chan made the process of ordering and taking delivery of my Maverick painless! Easiest deal I've ever done.
I was expecting to make two trips for this recall, but the replacement part was in stock, and the repair was made within the hour. Great job to all involved!
Great salesman - Justin Coker - very helpful and patient with my purchase of a new truck, also helpful in the trade in process part of the deal. JR Perez also very helpful in handling an issue I had with the finance person I was handed off to. Jeff Cantera - 1st finance person I dealt with I found very rude, condescending and argumentative to deal with and rate his performance at - zero. 2nd finance person was an ace ( sorry didn’t get his card) everything went smoothly with no issues as it should have gone in the first ...
Very professional to my sales man and his manager. Prompt to reply to any questions I had .
From the moment we walked into the dealership we felt at home. It is super nice to feel and be treated like family.
Tech was great, arrived as scheduled, professional yet friendly, completed the work within the 20 minute timeframe.
Very good service. One of the easiest car buying experiences we have had. We didn’t feel pressured at all.
They buying a new car easy. The entire staff was friendly and helpful through process of purchasing a new car.
Very satisfied with my acquisition the customer service very well, with several options of success to our tastes thank you very much gullo ford
Inspection was done very fast and I was in and out very quickly and was on the road!
Truly exceptional service. Very competitive on pricing during Ford’s wonderful truck month. Super excited to be buying our 7th Ford from this dealership.
Good experience. Communication from service advisor was excellent. We were care of pretty quickly. Thanks!
Very good customer service by my service advisor. He kept me posted and got me out much earlier than expected. The issue was taken care of, the new drive belt was installed.
Excellent service as always! Chase took charge and got my vehicle in and out quick! Ask for Chase when visiting Gullo Ford .
Outstanding in all areas!! Recently purchased new Bronco from Gullo Ford in Conroe, Texas. The entire process couldn't have been better. Both Jordan Gonzales and Omar Ali were the best. Great price for my trade in as well One of the better purchase experience of my life--well done Gullo!!
Went in for service. Did not have an appointment. Their service team got me out in an hour. Very friendly great team.
Even though my repair was very expensive. The Service Department did their best and with a quick turnaround 👍💪💪🇺🇸🇺🇸
Ronnie was AMAZING in my ford buying experience. I looked at multiple dealerships & no one helped me out like he did. I literally left another dealership in tears because I had a bad experience. He made my old car trade in/new car buying experience amazing & easy! I hope to do business with him for a long time!!
David was very good and communicated everything. Overall it was a very good experience and I appreciate the help.
They did are professional job on all that I requested and in a timely manner! Excellent service experience. I will be back.