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Customer Testimonials
Wonderful Service! I will definitely come back here for service. It's worth noting I had tried one other dealership for the work I needed done on my car. They said even with an appointment they would need a few days since they were so backed up. But when I called Gullo Ford, they said they'd have me in and out within a day. So I gave Gullo Ford a shot. I set my appointment over the phone a few days in advance. When I came in, the first gentleman to greet me couldn't find my appointment. After ...
Great service! The service advisor (David) was very professional and kept me up to date on my vehicle service. Will continue to come back to Gullo!
The salesman JR was very helpful and patient with me. Got me in the truck that i wanted. Love it
Great service and excellent customer service! It was a wonderful experience Nick Was awesome so enjoyed the whole process’! Hullo is differently the go to place for a car! Thanks
From the sale to service my experience with Gullo has been outstanding. David in the service department and the mechanic who worked on my truck went way out of their way to help me. I appreciate it immensely!
No appointment, no problem. Was in and out in less time than quoted and all was good.
I am happy with Gullo’s Reaped friendly quality service got me in and out with a smile on my face
Service writer was polite and courteous as well as the cashier. Service was very prompt.
Long wait for my bronco to arrive. Awesome experience once it did. The process was 40 minutes. I’m thrilled! I will buy future cars from this dealership with no hesitation because of this one thing. Thank you for not wasting my time. I will be a super promoter of your dealership. One miss though, ford said that you had money to buy gifts for us long suffering order holders. I would still like my bottle of whisky.
Polite, prompt, respectful personnel. Listened and did exactly as I requested, which is doubly awesome for men in an autoshop servicing a woman in a 2005 f250 6.0 4x4!
Well run dealership. Just observing treatment of customers while waiting on my vehicle was impressive.
They were very helpful and willing to work with me on my sell and new buy
Gullo Ford is the only dealership I trust near The Woodlands. I have had excellent service on numerous occasions and have purchased a new vehicle from them as well.
I bring my vehicle to Gullo Ford for all service. They are best at what the do in every category price, speed, friendly, clean, trustworthy.
They are so nice in the service dept. No pressure. They explain things well and you don't feel dumb or pressured
My 2020 F 150 would not start, i tried get help at a dealer close to my home, i was told to drop my truck off the next day and leave it for 3 days. On a hunch i drove to Gullo because i had good service when i lived near Gullo a few years ago. I received very prompt service from Gabriel and was on my way in less than one hour with my problem solved! I am very pleased!
GULLO Ford maintains a friendly customer focused atmosphere that is refreshing to experience. I highly recommend their service group.
Maintenance was fine except possible water leak was not checked and water reservoir was not refilled. I had to refill water reservoir myself. Nothing else.
Serive was very fast. Service advisor communicated with me through the whole servicing. Will return
Great customer service, polite and understanding. Technician find the problem and had my car fixed by the end of the day. Car is running great!
Great experience at Gullo Ford and working with Thad!!! I knew what I wanted and Thad made it happen. I was in and out of the dealership in no time at all!
I have purchased 4 vehicles from Gullo and the sales and services have alway been great.
Gullo Ford is the only dealer I will ever work with!!!!!! They go over and beyond to take care of all my needs
Prompt, professional and got the job done in about half the time I expected. Excellent experience.
First rate service and great communication from the service department. My first Ford and service has sold me on my next one.
My service rep Dean W. Always makes sure my aging car is working it’s best !! I had the plugs replaced this time and other items worked on from time to time. Car is running WELL!!
I feel like that I got as good of deal of anywhere in East Texas. People were very friendly. Easy to talk to .I'm 68 years old and I've bought a few vehicles. This one was a pleasure.
Purchased a Bronco Sport from Gullo. Vehicle was ordered, manufactured and delivered well within the timelines discussed with dealership staff. Worked with Aaron (Sales Rep), Pedro (Sales Mgr ?) and Joseph (Finance). All these gentlemen were professional and a pleasure to interact with. The Bronco is nice...REALLY NICE. The clincher for the purchase was the friendliness, professionalism and the listening to our need by the staff. I rarely make public recommendations but should you need a vehicle I do recommend the Gullo Conroe Texas dealerahip and to ask for Aaron. M Walling
Good service. Appts we’re on time. Webpage and online appt scheduling were easy. I like the addition of the status board in the waiting room.
The best dealership ever. Everyone is so nice and professional. I had lot’s of trouble with my transmission but it wasn’t there fault it was Ford Manufacture. But Mr. Dean and his manager finally fixed that problem. I will always come back to Gullo Ford in Conroe Texas.
Very professional and knowledgeable staff. Was very efficient and fast. As this truck is used in business that is definately a big plus. Thank you so much.
I found the vehicle I’ve been looking for. No pressure just good friendly assistance and I feel I received good honest treatment. I woul highly recommend Gullo Ford
I I would like to thank Austin for helping us out . During the pandemic he talks to us on the telephone and gave us good information on the car that we wanted her to buy. But, my husband explained that it would be kind of difficult for us to come up there, and pick up the new car. Out of Austin kindness of his heart he said, would bring the new car out to us and drive our old car back to the Gullo Ford dealership. When Austin brought the new Escape SUV to our home , he took the time ...
These guys are great and I have the best words for them, would definitely go back to them and Jeff the service guys knows his stuff!!!!
Joshua is a great service advisor. Kept me informed during the process. Work completed faster than expected. I having been coming here for years and have not been disappointed.
The sales was excellent Omar did a great job of explaining financial and warranties.. I look forward into purchasing new vehicles with you in the future.
Team is efficient and very friendly. They got me scheduled the same day. I was in and out in less than 30 minutes. Definitely will continue to go back to Gullo
Getting an appoinment online was very convenient for my vehicles' regular service. Upon arrival, there is already someone who's ready to assist and connect you to service advisors. Fast and efficient service too!
Car was towed totally dead new battery. Challenging but they found it and fixed it in timely fashion. And it was covered by extended warranty I purchased at time of purchase. $100 is all I had to pay! Wonderful service ream.
Upfront and honest, no BS Called about a specific car, then was able to get the deal done via text. Was super easy and convenient. Only went there to pick up and sign papers
Professional and courteous service. Amanda did a Great job and kept me informed throughout the entire repair process. My F-150 was ready on time, as promised.
Very friendly folks at Gillis. They were very helpful with my car purchase. Answer all the questions and buying process was painless. If I ever need another car it’s Gullo Ford for me
The customer service and the team is excellent fast courteous and well-trained thank you so much for making my car safe job well done thank you
Dean and the rest of the service group did an excellent job. They kept me informed and did excellent timely work. Once again Gullo Ford has done a great job for me.
Waseem kept me in formed with my car. Even though the car took a bit. Waseem stayed letting me know what was going on with the vehicle. Good employee!!
The service department at Gullo is Outstanding I highly recommend them for all your service requirements 👍
Very professional and pays attention to the customers needs and wants.
David Wachner was very professional, knowledgeable, and courteous. Everyone I had contact with at Gullo Ford today, from David Wachner, to the Cashier, and even the two ladies at Enterprise Rental Car - everyone made "getting my vehicle serviced" a pleasurable experience.
Service Is good, glad l came back to Gullo for my service. See you next time.
Great staff members. Great service. Always willing to help the best way possible. Over and above great Customer Service. I’m never left sitting for long before I’m told if any problems arise and letting me know options and price.
Service rep Dean stayed on top of the part ordered and installed plus the break-in drive !
I have only been there twice for service and it has been okay. I will let you know.
I was pleased with the reception and the result today.
The service was fast and friendly. It was a quick oil change and thanks to Fordpass options, I was able to use points rather than pay a bill.
An amazing experience, friendly staff. The whole experience was great. My truck is very clean on the inside and the out. If I ever in the need for another vehicle I would definitely go back to Gullo Ford
Waseem was my service writer. Very professional and kept me constantly up dated on progress and price. He let me pick and choose the options.
Making an appointment was the way to go. The oil and transmission fluid were changed in a timely manner. No needless repairs were forced on me
Excellent service experience! Gabe took great care to explain the process and followed up afterwards. Great team at Gullo . Check them out and see for yourself!
David in the service department does an excellent job I have been asking for him when I need something for about 2 years Always very helpful and knowledgeable. He is one of the best people I have worked with in a very long time
Gabriel Munoz called me to let me know that bracket is there .when I was there service was friendly and Gabriel has smart way to finish job especially they have some problem to find bracket .
Gullo always checks me in quickly, courteously, and makes sure I’m satisfied fully. My service warranty has proven to be a really great value
Professional…timely…relaxing wait area…I would recommend Gullo Ford in Conroe for service….seem very honest and and helpful…everyone super friendly & helpful. Big plus for their service!!!
The dealership is easy to work with. This was my first time ordering a vehicle. It was worth the wait. Thanks for a great experience.
It was a great experience I was not pressured by the salesman he was wonderful he was very patient with me thank you Martin Madrid
My Service Manager handling my service needs today was Armando. When I arrived he was going to lunch. “Chase” handled my needs like old times. I always appreciated Chase handling my service needs on my 2019 Raptor and now my wife's news 2021 King Ranch Expedition. Chase did an outstanding job. Great Team Work by Gullo Ford Service.
Yes, I asked for a radiator flush for my 2012 Escape. After looking at the fluid and the levels, the technician decided I didn't need it, which obviously saved me money. I appreciate the honesty, because they could have changed it anyway and still charged me. My sincere appreciation to everyone there for their honesty.
always professional and considerate of time. When I schedule appointments they are always ready for me and even when I don’t have an appointment they are very quick to get me through the service department. Thank you, Chase!
Gullo Ford always does a good job. They listen to what is wrong with vehicle or what needs to be done like oil changes. Estimates for other work are accurate as is their time needed. All personnel are gracious and personable.
Friendly, professional and fast response. Excellent customer service. I would definitely recommend to my family and friends. Looking forward to continue my truck service with you. Thank you
Excellent customer service! We had few issues with our 2007, 245,000 mile vehicle and the service and quality of work was excellent. They have serviced our Lincoln Navigator for 10 years, YES 10 years and this year is the first time we had several issues from age/mileage. It’s runs great again and I contribute their excellent care for its longevity. Planning on getting at least another 100,000 miles out of it.
I appreciate how courteous the associates were and how quickly the work was done. As always, I am extremely pleased with my service from Gullo Ford.
Extremely professional and friendly staff at this dealership. Clean and safe environment which shows their commitment to a great experience Have been a customer for over a decade and will be for life.
Very professional and speedy service with my best interests in mind.. Dean is an excellent communicator and kept me fully informed of the progress of the service.
Gullo Ford took me in without an appointment and got me out quickly… while it probably better to set an appointment, it’s good to know they have time for drive ups…
My experience with Gullo service was excellent from just calling their Service Department to the amount of days and the actual price were amazing and great!
Excellent and quick service. Service team was prompt in greeting me when I arrived. Told me about how long the service would take, and it was done quickly.
Went in for inspection and oil change. Service was great and quick.
Very professional and efficient customer service. Comfortable waiting area with secure wi - fi service. You can even charge your phone. Take advantage of making an appointment.
Great experience with great people. I was kept up to date on the progress of my F-150 the whole time.
Fast, efficient, polite and at expected market cost for service. In and out in 30 minutes. Waiting area is well appointed. Glad I chose Gullo!
To Whom it May Concern, My experience with Gullo Ford has been great in the past. My experience this past Saturday was no exception. Gullo employees seem eager to help you in whatever your vehicle needs are. I will continue to patronize this dealership in all my vehicular needs. Thank You
Went in late on a Friday after being refused at another facility and the Gullo team was great! They got my car fixed in time for me to attend a very important event. Everyone was friendly and polite. I will definitely use them again.
I recently had my truck serviced for warranty replacement for a leaking shock and warped dash. I received quick service and honest, helpful answers. I am happy with the work at Gullo Ford.
Very efficient team. Got my work done under the time period I was quoted. I always use them for service and have purchased multiple vehicles in the past w great results.
Professional service department never tried upselling me something i Didn’t need Knowledgeable and efficient staff , never had to wait long for my work to be done
Always work with Chase, he is excellent. He is extremely professional, listens, follows up on the work, and does what he says he will do.
I was shopping for Ford Ranger and long due diligence with several dealerships we settled with Gullo bc they offered the best price and convivence. Time was of the essence to take advantage of Ford's expiring bonus cash rebates. Pros: - Good communication, I needed rapid response and make sure all the numbers were accurate prior to 2hr round trip. - Once at dealership, the closing process was fast and smoothly. - Jordan (Sales Rep) and Joshua (Finance) were able to expedite process as I had short time frame to close the deal. Cons: - Found pricing errors, once ...
The only bad thing I can say is that I wish the salesman provides us with more information. I had a few questions after everything was done and didn?t really get them answered. Otherwise, they were helpful throughout the process.
The salesman was great but the back office was lacking respect for someone plunking down big money for a pickup truck....
Appointment time was kept Greeted immediately when I showed up Repairs made in a timely manner Also took care of routine maintenance Even remembered to top off DEF Truck rides perfect
Amanda got my car in and fixed when guys could not. Also saved me over $350 over what I had been originally quoted. I'd trust her everytime!
Juan in service is outstanding. He took time to assist me with my warranty repair with patience and understanding of my needs. Juan updated me along the process and truly cared about my experience. A+
Great dealership! Get great service on my f150 always very good service and fast courteous service. They always go the extra mile to fix the problem.
Great appointment availability. Once vehicle was checked in I was out with in 30 minutes for an oil & filter change. Great service. Thanks Jake & Landon
Appointment for maintenance is the only way to go I was out in less than a hour and was a excellent experience and a great place to do business
Very professional salesman and sales manager. Quick and painless deal from sales to finance. Helpful after the purchase. I would recommend these folks to anyone purchasing a new vehicle
Greeted immediately needed to add something to recall no problem waiting area clean and coffee available again a pleasant time to wait for two plus hours
First purchase from Gullo. Jay is a great rep, very helpful and easy to deal with. I don’t have a single complaint.
Omar the sales person was great, no BS. Truck was as described. My trade in value they offered was good and there no haggle price made the process simple. Took a while to get over to finance but that is everywhere
They were great the process was pretty fast the salesman was new but had all the facts and was very helpful until they told me I had no idea he was new I very much enjoyed the buying process
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